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Reviews, get directions and contact details for Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 3401 Center St, Deer Park, TX 77536, USA
Phone: (281) 241-1220
State: Texas
City: Deer Park
Zip Code: 77536


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
A complete and epic fail. I trusted Firestone to change the oil in my 2017 dodge 2500 diesel truck. They overfilled it by 6-8 qts. The overfill pressure caused the front seal to fail. Oil is all over the undercarriage and my concrete driveway is a complete mess. I don’t know the extent of the engine damage as of yet. Luckily the truck is under warranty. I will say Firestone has been willing thus far to pay to have the truck towed and fix it. You would think that by charging 166$ for an oil change it would at least be done properly not cause major engine damage to your vehicle!!!
7 years ago (01-03-2018)
So I took our car to get an oil change today, usually my husband takes it. Randall the manager knows my husband and does a great job for us! The customer service provided by the old lady who works there sucks!!! She approached me with no customer service at all and seemed like she wanted to not work today. It’s one thing to tell a customer you won’t provide a service, but it’s another thing to say it with an attitude and dismiss me as if I’m not a customer who is here to pay this company and I’m the customer who makes this company money which provides the job you have. I hope this woman fixes her attitude or Firestone will be losing a lot of customers eventually. If you don’t want to work keep your miserable self home.
8 years ago (28-12-2017)
Came in Saturday morning. Got 4 tires and oil change. There was a few other vehicles already there but, they got me in and out in a reasonable time. Randall communicated to me well. Explained all my options clearly. The service tech did a good, clean job. Overall good experience.
8 years ago (24-06-2017)
Had a flat on our work truck stopped here and was in and out in 30 min. Thanks Michelle and shop crew.
7 years ago (09-01-2018)
Randall always takes great care of us
8 years ago (01-10-2017)
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