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Reviews, get directions and contact details for Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 15645 W 127th St, Lemont, IL 60439, USA
Phone: (630) 343-5216
State: Illinois
Zip Code: 60439


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Reviews
I've been to this place about 4 times in the past few years. The sales manager, Ted, helped all of those times and made sure that I was informed and satisfied with the service. There was never any pressure to buy anything and I always felt like I was getting extra for my money. I went in one time because my under body cover was hanging off, completely willing to pay, and they took care of it for free. The service techs always did a good job too and I have nothing bad to say about my experience.
8 years ago (08-08-2017)
I have a love/hate real with this place. They are bad about answering the phone, and you can't get in without an appointment usually. On the other hand, when you are lucky enough to get in, they are very nice and do a great job! Got two new tires today, last minute in my way home from work, and the guy found me the perfect tires at a great price. Super friendly too.
8 years ago (11-07-2017)
I bought a set of $600 tires from these guys a year ago and one of my tires now needs to be re-balanced. I called them on Tuesday asking if I could come by and get a quick 15 minute re-balance. Matt told me there was no way to get it done before Friday of this week. I let him know that I was driving to Minnesota and was willing to wait to have it done. He told me again there was no way to get it done before Friday. I will NEVER DO BUSINESS with these guys again. Go anywhere else
9 years ago (06-12-2016)
A few weeks ago I found myself in trouble - blown tire, a donut, and a long drive home. I got to this Firestone as they closed. The manager Tim told me he was all done for the day and heading home. I asked him if he knew anywhere else I could get a tire at 5pm on a Sunday. Tim said to come back the next day, prompting my down on my luck tale. Tim said he wasn't going leave me to drive 35 miles on the expressway on a donut, so they would replace my tire. He told the guys in the back he had one more ticket and had me pull around. A shop not turning down business isn't shocking, but I was getting 1 small tire replaced after they closed. He didn't need to help an out-of-towner past hours. If they treated me good, I'm sure they will treat the main community they serve that much better.
9 years ago (12-12-2016)
Fast friendly service
8 years ago (28-10-2017)
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