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First Bank

  1. Texas
  2. Burkburnett Bank

Reviews, get directions and contact details for First Bank

Address: 300 E 3rd St, Burkburnett, TX 76354, USA
Phone: (940) 569-2221
State: Texas
Zip Code: 76354


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Reviews
Very friendly staff who are efficient and eager to assist.
8 years ago (07-06-2017)
The automated system doesn't give an option for an operator. You have to know someone's name. If you don't, you won't ever get to speak to a csr. Customer service doesn't exist at FB.
8 years ago (11-10-2016)
When my father moved to TX he opened an account here and added me to it (at least he thought he did with his interaction with them). A year later he had a stroke and I had to start managing his finances. The bank said I was not on the account. I told the lady I talked to that he was in a home, there was no notary there, but I could have a witness sign for any signatures. She said she would get back to me the next morning. Next morning came and went with no contact. Drove back to the bank after work. She said I had to get paperwork notarized. I told her again that there was no notary there, he was 2.5 hours away and that I visit him on weekends (when banks are closed). She gave me a stack of papers showing a bunch of places he had to initial and sign (a person that just had a stroke...). I asked where the notary was supposed to verify all this, she told me on a separate piece of paper (she obviously had no clue...a notary can't verify my signature by notarising a separate piece of paper). So now i have a stack of paper with no place for a notary to sign, that is supposed to be notarized, but the girl I am dealing with has no idea where...just a response from her that she is not familiar with what notaries do. I wound up just removing most of the money from the account and putting it in a different bank by having him sign one check..with no notary, initials, etc...
9 years ago (08-04-2016)
Friendly and quick staff
9 years ago (16-11-2015)
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