First National Bank-Maryland

Reviews, get directions and contact details for First National Bank-Maryland

"Plan your visit to M&T Bank's Valley Mall branch and ATM in Hagerstown, MD by checking our hours of operation or taking advantage of branch ATMs, open 24/7. M&T Bank is a community-focused, regional financial services company committed to serving the way you bank today, at a location near you."

Address: 17301 Valley Mall Rd # 370, Hagerstown, MD 21740, USA

Phone: (301) 582-0020

Website

State: Maryland

Zip Code: 21740

Update Info

related searches: First national bank maryland online banking, First national bank maryland login, First national bank maryland locations, First National Bank customer service, First national bank near me, First national bank locations, First National bank Online Banking, First Commonwealth bank

Similar places near

United Bank 5 miles Great customer service

The Columbia Bank 10 miles

Frederick County Bank 24 miles

SunTrust 40 miles

Farmers & Merchants Bank 42 miles

PNC Bank 42 miles The financial guy there is a joke! Stay away!!

Farmers & Merchants Bank 49 miles Lovely small cafe and restaurant. Small seating area but neat and well organized. F...

First National Bank-Maryland 50 miles

Farmers & Merchants Bank 50 miles Farmers and Merchants Bank was chartered in the state of Maryland in 1919 and is a FD...

First National Bank-Maryland 50 miles

Capital Bank, NA 50 miles As a real estate professional, I work with buyers and sellers all of the time. This ...

Farmers & Merchants Bank 51 miles They are such a pleasure to work with. My wife and I have bank with them for 9 years,...

Farmers & Merchants Bank 54 miles Excellent service great people

The Harbor Bank of Maryland (Randallstown Branch)

The Harbor Bank of Maryland (Randallstown Br... 56 miles

Capital Bank Maryland 57 miles

MECU of Baltimore - Commercentre Branch 57 miles Very efficient, no wait in and out in less then 15 minutes. Did loan app on line cam...

SECU Credit Union 58 miles Second chance with this union. Great Everything.

Reviews

This Valley Mall branch consistently has the best managers & customer service being a long time account holder.  On Saturday, needing to come into a lobby for service, we found out that appointments are required for Saturdays.  We were at PA Ave branch because it was closest location at that time. This manager provided a polar opposite experience from the Valley Mall branch.  And watched me struggle with my dad for 5 minutes & showed 0 empathy about his wasted trip & difficulties in & out of the car. This was at 10:30am. She had 2 employees present, no customers & 1 appointment there & rudely turned us away. It's not always what you say, & I did understand, it's HOW you say it.  Went to Valley Mall branch just to try our luck.  My 94yo father is in a wheelchair & difficult to get in & out of the vehicle.  I walked in & told MS. KELLY STINE, who was alone & it was now 11:45am, I didn't have an apt but my 94yo father was in the car & could she help us.  She advised typically an apt is required but she would be happy to help us.  When I came back to the bank she personally opened the door for us & ushered us back to her office immediately.  She worked quickly, efficiently & most importantly with empathy for my father's condition & age - she was attentive, friendly & patient with him.  Upon thanking her, she modestly said that M&T's goal is to provide the best customer care & satisfaction.  Ms. STINE exemplifies the kind of gracious representation a bank - who handles people's personal finances - should provide to the public.  THANK YOU MS. STINE for your kind & efficient assistance & resolution. This rating is for Valley Mall branch exclusively.

Manager Kelly Stine at Valley Mall's M&T Bank in Hagerstown MD is an exceptional manager of her branch. She is a professional business leader. I have dealt with Kelly over the many years I have been a customer. Kelly and her team has never left me down with M&T Bank. Do yourself a favor if you are deciding on what Bank to go with make that choice M&T Bank. Thank you, Kelly Stine.

So many mistakes: Incorrect names in our accounts, incorrect SSN in our accounts, agent barely spoke to us kind of a robot. When we were going to sign, I noticed the mistakes, he said he will fix it and it was not true. My car loan was declined and had to pay late fee because they said that account does not belong to me, which is true: He input our names and last names as he wanted...Incorrectly! On top of that, my boss received a message asking for deposit my next payment in to a new bank account... luckily she asked me and of course, it was not me. All this since I went to this branch, and opened an account. The agent didn't want to deal with Hispanic people and he did whatever he wanted, and I do speak English, I can't imagine the service for people struggling with the language. Now who is going to reimburse me the late fees on my car? Of course, ME!

I BEEN WITH M& T Bank for years  ..I really appreciate the personal touch at the valley mall branch ..Kelly Stine is simply the Best ,she always takes good care of me .as a new small business owner, she always goes the extra mile  ...thank you Kelly..

You need NO RACIST employees that say Hi to customers and not staring at them like they were from another planet….. My Latin people, do not do business with this bank that smiles at you hypocritically but in reality they do not like Latin people and much less Spanish is spoken and I say this from my own experience. Go to another bank even if it's a bit far away, but be real and not hypocritical. Latinos don't like this bank in Valley Mall and it bothers them to hear Spanish, which is our language. It is not our fault that they barely know a single language that is not even theirs.

Comment on this business

Map, Satellite View
Street View

to add First National Bank-Maryland map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=first-national-bank-maryland&id=1287931&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/first-national-bank-maryland-i1287931.html" target="_blank" title="First National Bank-Maryland">First National Bank-Maryland</a></p>

Reviews, get directions and contact details for First National Bank-Maryland

Find nearby businesses, restaurants and hotels

We use cookies