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Flap Jack Family Restaurant

  1. Lansing
  2. Lansi̇ng Breakfast & Brunch

Reviews, get directions and contact details for Flap Jack Family Restaurant

Flap Jack Family Restaurant
Address: 3000 E Grand River Ave , Lansing 48912, MI, US
Phone: (517) 351-0630
State: MI
City: Lansing
Zip Code: 48912


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Reviews
A five star diner! Great food, great service and great people. I like diners and look for them. If you like diners, this one if for you. The coffee is very good too. Never had an empty water glass.Food: 5/5
We love this little family restaurant! We come hear a couple times a year and whenever we are in East Lansing the kids demand a stop for the bear pancakes. The food is always delicious. The staff is friendly and we never wait long for a clean table. They seem to be staffed appropriately and the food arrives quickly. Prices are just right.
Really cannot beat Flap Jack Shack in Frandor for breakfast. The food is reasonably priced, great tasting, service is fast and friendly!Food: 5/5
21 Nov 2023 update DISGUSTING Lost another star to dirty tables, down to one star now. Lowering service review to 1 outta 5 and food to 2 outta 5 because of dirty table, FOOD SERVED ON DIRTY CRACKED PLATE AGAIN. !!!!! See 4 pics.... No discount offered because of this, so if it happens again I will just walk out and not return ever again. This is pathetic service and a DANGEROUS practice. It is very easy to wash dishes. THIS IS A HEALTH DEPARTMENT CRITICAL VIOLATION. YIKES ... One of 3 piece of bacon was burnt, scrambled eggs perfect, french toast had a few very burnt pieces of hash browns cooked in clean off the grill 1st people . Hostess Waitress, and staff still awesome well done crew 5 x 5 for you ! 14 Nov 2023 update : Thank you Independence Village of East Lansing for sponsoring the free Veteran Day breakfast Still being seated at dirty tables see pics of 2 different tables. This is the one of the most important and simplest jobs in food service I did receive clean and unbroken, no cracks or sharp chips silverware, dishes and glasses this time, thank you . Maybe reconsider the paper placemats....save the earth ya know...and it hides the table, so it's difficult to see if it's clean. Also it shows if the plate was dirty on the bottom . Unfortunately this happens often so I must lower my review ... Over all 2 outta 5 stars Stars subtracted for tables, previous dirty-broken dishes and-or silverware. I will edit review every visit to give them a fair chance to correct this... Crew 5 outta 5 Food 5 outta 5 Nice to see the hostess properly cleaning the menus , good job . Waitress 1 + 2 and hostess 2 still doing a great job . If you like to drink water with your meal ask for a large . Sometimes it is served in a 10 oz clear glass instead of the 32 oz red glass . If ordered without ice , occasionally it will be warm but I never ask for cold. Their soda is good here too. April 2023 Waiter Bill , Joanie hostess, and kitchen crew r awesome here ! Even saw the boss working . Food out very very fast. Vet discount M-Th much appreciated love this place , keep up the great work...
My dad wanted to go here for breakfast. We were staying in Lansing due to my mom having surgery. He had been here several times and loved it. I reluctantly said let’s try it, especially when I was a little hesitant after reading sone reviews. I was up from Tennessee for the week. First of all, the SERVICE was amazing. Unfortunately, I don’t remember our waitress’s name. She was very kind, pleasant and was on top of making sure we were taken care of. The service was quick and the place was very clean. The FOOD? Omygosh when she brought it out my mouth watered. I had a western omelette and it came with pancakes and I had the blueberry toppings added. It was all absolutely delicious. The prices were also fair. It’s hard to find decent service anywhere anymore. Also, food quantity has went down so horribly in last couple years. But, we had the best of both worlds. EXCELLENT SERVICE AND FOOD!!!! Thank you so much and I definitely will come back when I’m in the area.
Clean and bright with wonderful wait staff. We were there with the grandkids total 6 people and they had teddy bear pancakes, a real hit. We a great meal all around.Food: 5/5
I don't usually post reviews but I cannot say enough about the staff here. I've been coming every Saturday with my grandparents and they not only know who we are, the staff is friendly and even helped my grandpa when he fell in the parking lot and checked in after to make sure he was okay the next day. This place has the best staff.Food: 4/5
Update 11 Nov '23 Food served on a dirty broken platter served 3 bad tomato slices but given good ones promptly when sent back. 2 tables were a bit dirty but one was a blue stain from the silverware paper ring I imagine. Dropping review to 3 stars for repeatedly getting dirty broken dishes , expired tomato, and dirty tables, sorry. The high protein breakfast is yummy . New waitress , hostess and cashier were awesome as always . Free meal on Veterans Day Sponsored by an East Lansing company will add name on my next visit Thanks from all of us Nina #2 is an awesome waitress. Hostesses were very nice. Please check your produce and train crew to watch also. Use proper holding time and temperature guidelines so yukky tomatoes aren't served again . Everything else was excellent. M-Th they offer Vet discount thanks ! Update March 28 2023 830am Got wrong omelette, no big deal. It was delicious, fast, and made well. The waitress apologized and showed me the kitchen ticket. Cook just made an error. We all do ..... Gave me some G peppers on side and changed my bill to reflect lower priced house omelette. Waitress Nina #1 lol was super friendly and did an excellent job. I'm upgrading this place to 5 stars overall. Please keep up the good work and thanks again for honoring us Veterans I'm gonna be a regular here . Update 29 March 2023 0645am Multi grain FlapJacks are really yummy got the FJ+ deal . Waitress Mary and hostess-manager Barb were super friendly , very good at their job, and smiling. About 10 customers here when I arrived. Cook did excellent job too. Very fast service. Love this place. Finally found a good restaurant locally. Difficult now a days.... Parking: Busy often but plenty of Parking Wheelchair accessibility: Very open place with almost no barriers
I Don’t leave reviews often but I felt I needed to say this. I ordered the chicken Cesar salad and shortly after eating that, I became very sick for the rest of the day. Stomach aches and vomiting. Now I understand every place has Caesar dressing that can taste differently but theirs tasted like miracle whip. Maybe spoiled? Off in some way? It just didn’t taste right. The greens, croutons and chicken all seemed fine. So I’m not sure if their dressing was spoiled or not but if I had to put money on it, I’d say so. Will never return as this was the second time I’d been served Poor quality food there. First time was roughly a year ago and I ordered the eggs Benedict and the chefs could not poach an egg to save their lives. Sent it back twice for the eggs being raw I was also currently pregnant and the final time, one egg was finally poached correctly and the other was hard boiled. Such a bad experience that’s why I waited almost a full year to come back.
Very busy on the weekends, so pack your patience. Very good over all. With the amount of people waiting and customers to be served, some of the people were a little verbal about waiting so long to place order, get served etc. Again, busy place like this means it's good food. Be patient, they do the best they can
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