Floreria Los Girasoles

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Address: 1020 N Grand Ave, Nogales, AZ 85621, USA

Phone: (520) 287-7779

Website

State: Arizona

Zip Code: 85621

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Reviews

NEVER DOING BUSINESS WITH THEM AGAIN. Let me explain why. We had ordered flower’s from Floreria Los Girasoles for a wedding. The original agreement was to purchase the arrangement plus pay for delivery. Day of wedding, we received no arrangement so DURING the wedding; we had to go pick it up. Turns out, they quoted us less than they were suppose to, so in turn the OWNER took it upon himself to purposely not deliver it. Not only did they make the first mistake of not delivering, but decided to save himself the money by keeping the arrangement. Keep in mind this was for a family wedding. The owner could have explained to us the situation but took it upon himself to keep the arrangement AFTER we had already paid. Very unprofessional.

 9 years ago (21-09-2016)

Not the best experience with them. Short story: gave me a completely different arrangement and didn't tell me of all the charges they would be making to my card until I called to complain.

I made a phone call to ask for a flower arrangement to be delivered that same week. I specifically asked for two types of flowers that are fairly common to be included in the arrangement, and offered to send them a picture of what I had in mind. The guy who attended me gave me multiple excuses as to why I couldn't do that, but promised to send me a picture of the arrangement before it was delivered. The arrangement was delivered on time, but I didn't get to see it until after the person received it. It was nothing like I asked, different flowers, different colors, and it wasn't even pretty. They also charged me 5 dlls more than what they said they would (delivery charges), it would have been nice to tell me of that before they charged my card. I called back to complain, they said that they had had some problems with their supplier so they used some of the flowers they had in stock,  and gave me a more expensive arrangement to compensate. I honestly wouldn't have paid more money than I did for the arrangement I got. And I understand that problems with suppliers can happen but they had my number and they could've called to discuss options. The only solution they offered was to pick up the flowers they had delivered and make another delivery when they had enough stock. This did not work for me at all, I can't just call the person I sent flowers to to tell them the flowers will be taken away for a few days. In the end I just got very angry with their customer service and ended up feeling embarrassed that my name was on arrangement's card.

I will definitely try some other place next time.

 9 years ago (28-07-2016)

I have been buying flower arrangements from Los Girasoles for several years and they have never disappointed. When you buy a dozen roses, the florist actually takes the time to wire the blossoms, preventing  premature bowing. This extra step results in a much longer lasting display.
Reasonably priced, right off Grand Ave near the over pass. 

 11 years ago (10-04-2014)

Very efficient,  you can easily place phone orders, Quality work.

 9 years ago (20-01-2016)

I ordered flowers to have delivered to my Mother for MothersDay! She absolutely loved them and said they were beautiful. They were able to deliver the flowers the same day! They tried to deliver them around mid afternoon and no one was home so instead of leaving them at the door, he came back and made a second delivery around 5. I rated this company on customer service and quality work. The reason I took 2 stars off of this companies review was because they don't have a website to display their work and I emailed them a picture, made some specific requests of how I wanted it to look. They told me yes they can absolutely make what I wanted, but they failed to get the proper vase and used a random mixture of colored flowers/roses, where the picture I sent was pretty solid. Overall there version did not look bad, but they shouldn't promise something they can't deliver. I recommend they build a portfolio and open a website. Small business success comes from listening to your customers. And the next time I need to order flowers for my Mom in Nogales, I will look to see if this company listened to my constructive criticism and opened an online portfolio with bouquets to choose from. If so I will definitely order from them again, if not I will try another company. Thank you guys for delivering the flowers same day! Respectfully David….

 14 years ago (01-08-2011)

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