Florida Hills Memorial Gardens

About

Funeral Home, Funeral Chapel, Cremation, Cemetery Burial, Interrment, Pre-Planning Final Arrangements, Celebration of Life, Funeral Services, Catering

Story

Complete all necessary At-Need and Pre-Need, Pre-Arrangement cemetery property and merchandise and Funeral merchandise and services requested by a family member.

Family service counselors in funeral homes provide advice to bereaved families and help them make burial arrangements for their departed loved ones. They maintain positive communications with client families to answer questions regarding the burial process and often use their counseling expertise to help overwhelmed members cope with the loss. Family service counselors also protect the confidentiality of clients' information.
Communicating Efficiently
Effective communication skills are fundamental to the success of family service counselors. They use active listening skills to clearly hear what heartbroken or emotionally charged individuals are saying and verbal communication skills to respond to clients’ questions in a clear and understandable manner. Family service counselors in funeral homes also use interpersonal skills to establish and maintain professional relationships with clients and analytical skills to quickly assess a bereaved family’s needs and provide appropriate assistance.

Providing Support
Family service counselors provide emotional support to families of the deceased. They hold face-to-face conversations with the bereaved to give them the physical comfort and attention, which helps to boost emotional reassurance. These counselors also inform clients on various aspects of the funeral process, such as obtaining death registration certificates and meeting other state-specific burial regulations, and can help draft obituaries, select caskets and pallbearers, set burial dates and draw schedules for the final funeral service, including allocating time for speeches.
Making Presentations
Family service counselors working in funeral homes can make presentations at public events or clients’ homes to enlighten them about the facility’s services, as well as the importance of seeking professional support during such difficult times.

Impressum

As North America’s largest provider of funeral, cremation and cemetery services, the Dignity Memorial® network is the name families turn to for compassionate and professional final arrangements. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements.

Offered through a network of more than 2,000 funeral, cremation and cemetery providers in the United States and Canada, the Dignity Memorial brand is your assurance of quality, value, caring service and exceptional customer satisfaction.

We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.