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Reviews, get directions and contact details for Foodtown of Riverdale

Foodtown of Riverdale
Address: 5555 Broadway, Bronx, NY 10463, USA
Phone: (718) 682-7892
State: New York
City: Jacksonville
Zip Code: 10463


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 8:00 PM


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Reviews
Great food selection, but unfortunately terrible customer relations. My wife came here today to get some groceries including a large glass gallon of milk before the incoming storm we're expected to get. The lady at the check-out register packed the bag with milk too heavily into the grocery bag and did not double-bag it. When my wife walked barely two feet out of the store, the entire bag ripped apart, and the glass gallon completely broke apart. My wife cut herself on the glass trying to get all the groceries out of the bag now completely swimming in milk on the sidewalk. All our groceries were soaked. When she went back into the store to ask for a replacement for the milk, showing the bag and the broken bottle (and the bloody finger!) the manager, a tall fellow with a mustache, at first didn't believe her, then claimed the cashier didn't pack the bag herself, then said that the bag breaking was "Not my problem, not my fault", refused to even apologize for it happening, and had an incredibly nasty attitude towards my wife. He then walked away from her and refused to engage further. A little old lady who had been outside when my wife's bag broke came to back her up and said the other manager, not the one my wife dealt with, would have been much nicer and apologetic. This manager was nasty, defiant, and completely cold with my wife. We will never shop here again. Several other people who witnessed what happened with my wife's bag, and were standing watching the manager's completely unprofessional behavior agreed that the manager was in the wrong, and was incredibly nasty. DO NOT SHOP HERE!
7 years ago (20-03-2018)
I love shopping at my Foodtown I do basically shop in all my stores throughout my neighborhood and I like to spread everything around this is a good place for groceries they just need to bring some of their prices down because they're not considering the neighborhood there in that the people here are on budgets
7 years ago (13-03-2018)
Very good store, conveniently located near the 231street subway line#1, clean, wide choice, reasonable prices, open late.
7 years ago (03-04-2018)
Love this foodtown. So clean, hot food and hot soup (Fava bean soup is a must)daily. The product dept is always upkept very well with fresh fruits and veggies.
7 years ago (22-03-2018)
Always a pleasure to shop here the cashier's are friendly and thoughtful and management is helpful
7 years ago (05-04-2018)
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