FORUM Credit Union

Reviews, get directions and contact details for FORUM Credit Union

Address: 8935 US-31, Indianapolis, IN 46227, USA

Phone: (317) 558-6000

Website

State: Indiana

City: Indianapolis

Zip Code: 46227

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

First bank I’ve ever had and I’m new at having a checking account and debit account. The service here is spectacular. Miss Jewel is a doll. My only tiff is that I tried to deposit 200 after hours in their machine, and they put a hold on my account. The reading was that I was only 18 and I️t came across as a ‘student’ account. I had to go in and fix the problem. When I set up the account I was clear in the fact that I am setting an account where I will deposit anywhere from 150-600 dollars at a time. Other than that it’s been great!

 8 years ago (29-12-2017)

On my 3rd auto loan, never had a bad experience. Will continue to use Forum for future loans.

 8 years ago (18-11-2017)

This particular location features bad service and is located on an access road that will give you an idea of what a wagon trail would have been like.

 8 years ago (21-11-2017)

Worse loan experience we have ever had. Horrible service and try to set you up for things without your consent that you don't need. We had them purchase insurance for us that was $700/month, and then pay for the insurance with our ACH without approval. I happen to be an insurance agent who owns my own agency, and I both definitely had insurance at the time. Plus one of my employees sent the proof to Forum TWICE. The 2nd time she also got it in writing that Forum both received the proof and it was acceptable. Yet a month later they still purchased the insurance AND used our ACH info to pay everything. On top of this when I call to resolve the issue they confirm the error on their part and when I ask how they will give me my money back right away, the answer was great.... I could come in between 9 and 5, they can mail it, OR I can open a saving account with them with the money and earn interest on it! After asking if she could figure out the fastest way to get me the money she couldn't answer it and I requested they over night the check to me. The entire attitude and clear lack of controls on their automated system for something as major as this is highly concerning. I am moving my loan, I don't care what the APR is not worth the headache.

 8 years ago (17-07-2017)

The people at this branch are awesome. I wish I'd gone to Forum sooner. I highly recommend them.

 9 years ago (24-01-2017)

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Reviews, get directions and contact details for FORUM Credit Union

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