Four Paw Spa

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Pet Grooming Salon - Creative styling, breed standard cuts, pet trims. Specializing in giving our customers whatever it is they want for their pet! Quiet environment for nervous pets. We do cooperative kitties too!

Address: 1611 15th St SE, Willmar, MN 56201, USA

Phone: (320) 220-7371

Website

moc.ramlliwapswapruof@ofni

State: Minnesota

Zip Code: 56201

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Reviews

Our go to spot!

We have been talking our Shorkie Cooper to Four Paw Spa for a few years now.  They are very good about cutting him the length we ask for, taking good care of him while he's there and cleaning up knots and tangles in his tail.  And he smells so good when we pick him up!  The price is reasonable and we get excellent customer service.  I would recommend Four Paw Spa to anyone!

 9 years ago (03-05-2017)

Set an appointment up about a month ago. When I set the appointment up, I jotted down 9AM 7/18/16. This business is 45 minute drive from my home. When I showed up at 8:55 AM. I brought one of my two dogs that I had made an appointment with in. Said good morning to the lady behind the counter.  Told her my name and said I had an appointment for my two Aussies. She walks over to the counter and says,  your appointment was for 8 AM. I have already made calls and given your time slot away. I advised again, that I had 9 AM written down. She looks at the computer and calls my name out, my phone number. I said yes, that is me. She says very rudely that my time was for 8 AM and no longer has a slot for my dogs. I explained that I had just driven 45 minutes to bring my dogs in. Her response? Why didn't you come in at 8. After I just told her, to my knowledge my appointment was at 9. Very rude. Offered no solution or any assistance at all. I am not sure who's fault it is on the time. Maybe they put me down for 8 and mistakenly told me 9 or visa versa. Point being, this is not how you treat customer. I asked her why she did not call my number first before calling two other clients to offer my time slot. She advised that was not her job...Absolutely the worst customer service I have ever experienced. I can't imagine that with an attitude like this. They will keep customers very long. BEWARE!!

 10 years ago (18-07-2016)

Our Tibetan Spaniel was in need of full treatment and we didn't know were to go for him. We heard of "Four Paw Spa" and decided to try them. We are so glad we did!  They were every good with him which was very important to us. The hair cut was excellent and he smell so good! They did an excellent job. 
We price was fair as well.

 14 years ago (03-05-2013)

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