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Reviews, get directions and contact details for Four Points by Sheraton Scranton

Four Points by Sheraton Scranton

About

Enjoy close proximity to Wilkes-Barre/Scranton International Airport, all major interstates, Pennsylvania Turnpike, local attractions, and more.

Story

Newly Renovated Hotel just off I-81, Onsite Restaurant & Bar, 24 Hour Fitness Center, Indoor Heated Pool & Hot Tub, Pantry, Spacious all Non Smoking Guest Rooms, Free Wifi, Free Parking!

Address: 300 Meadow Ave, Scranton, PA 18505, USA
Phone: (570) 344-9811
moc.notnarcsstniopruof@selas
State: Pennsylvania
Zip Code: 18505


Reviews
Great place to stay. Big fluffy pillows and soft blankets. The only thing I didn't like and it's the same in every hotel no make up mirror and the mirrors that they had was 36" away with dim lights and the other mirror had know light at all. Other than that it was so refreshing. Love it there.
9 years ago (15-10-2017)
The first room I checked into was missing the room number, which made confirming the room an interesting guessing game given my late check-in and level of fatigue.. was this a staff-only door or just missing the number? Inside the room (located and confirmed when the door key worked after the third time), I found a state of moderate disarray, including the menu for the restaurant in shreds. The desk chair, which I hoped to use for work, was broken, and would not "set" on anything but the lowest height from the floor. When I attempted to adjust the height paddle, I discovered, fortunately without cutting myself, that it was broken and the paddle had the remnants of sharp-edged plastic. I attempted to call the front desk, got no answer, then went downstairs and waited until the evening clerk emerged from somewhere to "deal" which, after a few, she did. She checked me into another room which had a desk lamp that was not working and a missing channel guide. So, I played Russian roulette with the Television until I got my preferred channel and pulled a floor lamp over to the desk to get some light there for work. I had stayed in this Sheraton location in the past - mostly for convenience in relation to my business travel - but it was a moderately decent business hotel in which Housekeeping had a "checklist" of stuff that was supposed to be consistent, present in the room and available for use. Not so these days
9 years ago (12-09-2017)
Hotel is trendy and clean. But there is no working cable and the customer service is terrible. Called the front desk for 20 minutes with no answer. Then they never picked up my breakfast request. When presented the desk with my concerns, I was given a causal response.
9 years ago (03-10-2017)
Room was okay bathroom super small. Ypu cant fit an adult and a child. Not possible. Ac unit works okay not the coldest. Maid skips my room. So she comes every other day. Kinda sucks. Work brought me here for 3 weeks. Im ready to leave this place.
9 years ago (29-10-2017)
Hotel is very deceiving from the outside. However...like mama always said....dont judge a book by its cover. The lobby is beautiful with a homey and cozy setting. Front desk staff was very nice as was the housekeeping staff I met (only stayed one night). The room was spotless, beds and linens super clean and fresh, beds and pillows are top of the line in comfort and the room was very roomie. Bathroom was clean and stocked. Pool and hot tub was nice, very clean, and maintained. The restaurant staff was slightly rude but hey some people just aren't happy at work. Overall I was more than happy with my choice to stay here and would highly recommend this location. Very good location within walking distance of "things to do". Will definitely stay again!!!
9 years ago (29-07-2017)
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