Foxtrot

Reviews, get directions and contact details for Foxtrot

"Foxtrot is your new favorite corner store and delivery market. With a curated selection of local goods, somm-selected wines, and everyday necessities, there’s a little something for everyone. Come see us in the shop for a cup of coffee or get all your faves delivered right to your door in under an hour."

Address: 3649 N Clark St , Chicago 60613, IL, US

Phone: (773) 698-6680

State: IL

City: Chicago

Zip Code: 60613

Opening Hours

Monday: 06:30-21:00
Tuesday: 06:30-21:00
Wednesday: 06:30-21:00
Thursday: 06:30-21:00
Friday: 06:30-21:00
Saturday: 06:30-21:00
Sunday: 06:30-21:00

Update Info

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Reviews

Love their pesto pizza. When ordering food in the app please know that even tho it may say your order is ready from 5-7 mins please always add 20-30 mins on the order even if the store is not busy. The order may even show ready but it is never ready, ever! But waiting for pizza is not the worse thing especially when it’s good but this place beyond short in customer service. Eyeballs  roll and lips smack when you order your food and forbid you ask for the girls to slice pizza usually it’s large squares staff becomes overwhelmed easily at this Wrigley location even during slow business times. Save yourself time and disappointment and go somewhere where you feel wanted and not like you’re ruining someone’s day by ordering. You can enjoy a good slice of pizza anywhere else in Wrigleyville with a smile and made with love.  Sincerely, Someone who loves working at Wrigley!!!

coffee is quite good. Prices? Not so much. Paid $9.43 for a small coffee and a cookie. One and done.Food: 3/5

Edit: Appreciate the management response! I haven’t been back to try yet but maybe someday. First impressions count a lot!  _____________  Sad about the experience I had here. First time visiting. The service was subpar and the staff seemed very unhappy to be here. The barista I ordered with didn’t want to answer my questions about the menu, rolled her eyes, and practically threw the drink at me when it was ready. Would not come back here again and it seems like this is a consistent theme at this spot based on other folks reviews.

I was hesitant to visit this location given the number of poor reviews for the service. Decided to visit anyway to grab a pizza and bottle of wine for dinner and was floored by the high quality of service! Employees went above and beyond to make sure I was helped. The store was clean and organized, and the food was great for a quick pizza takeout moment!

I don’t understand the negative reviews, the staff here is great. I always stop in before a game. Another thing that I don’t understand is why the company doesn’t have a tip screen at any location before you pay. Why deprive the employees from making some hard earned money? I’d like to think you’re paying an above average hourly wage to make up for it but I doubt it. Eventually I will take my business elsewhere.

My experience here aligns with all the other recent bad reviews — the staff here are incredibly rude. Last week I came in to grab a sandwich on my break from work basically next door, and it was about 18 minutes before close. The guy who rang my order asked me not to eat my sandwich inside because he wanted to close early “since he was working alone” yet he was still doing his closing duties. I work in the service industry as well and felt it was unacceptable - so I said sorry but your hours are posted that you’re open until 9 so I will be sitting down to eat what I just purchased here. He rolled his eyes at me. He seemed miserable. I am embarrassed for you guys because your reputation is pretty terrible already for price gouging but now you make your guests pay a premium for bad service. Get it together.

I'm shocked to see such a low review average for this place. Everything is easy to find. Staff is friendly and helpful. The place is spotless and tons of great snacks. Much rather have this place then another StarbucksFood: 5/5

Food and atmosphere are great but the service is terrible.  Workers are rude.  Waited 15 minutes for a cold brew coffee when there was no other orders or people.  If you see someone waiting for something, maybe ask what they’re waiting for, or at the very least, apologize when they do decide to speak up? Seems like obvious customer service.

Came here to eat before a company event. Glass of wine and pizza for 15.00 not bad at all. Staff was friendly. Nice outdoor space. Come in Thursdays for the outdoor concert.Food: 5/5

It is unfortunate for the company while their coffee is great, the people they have hired completely taint the experience. The staff at this location have zero service skills & make you feel as though you are an inconvenience to them. I will not be back.

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