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Reviews, get directions and contact details for Franklin Township Public Library

About

Rediscover YOUR Franklin Township Public Library: Where Ideas and People Meet!

Address: 485 Demott Ln, Somerset, NJ 08873, USA
Phone: (732) 873-8700
State: New Jersey
Zip Code: 08873


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Reviews
I think this is a great library. It’s clean, modern & looks fairy new. The movie collection is excellent and they have a good selection of music & magazines. The book collection (non & fiction) is also very good. Bathrooms are clean, there are many private/study rooms & a great children’s area. Staff has always been helpful to me. Overall, I think this is an excellent library.
8 years ago (22-10-2017)
This is the only library that i have regularly attended since i was a child in the 90s. My recent visit was unfortunately bad. I went to the library last week with my friend because she wanted to fax some documents. After a couple of unsuccessful attempts, she decided to go to the desk nearest to the computers to ask for help. The woman who at first seemed to ignore her told her that she was too busy and that she should follow the instructions on the machine(which we already did). Seeing that the woman had no interest in helping, my friend asked the gentleman next to the woman who stated that he couldn't help her as well. Frustrated, my friend and i walked over to the front desk where a man and woman with colorful hair were working to ask for help. Once again she was told that there was nothing they could do because the machine was from a third party vendor. The problem was not with the machine, but that we did not know how to operate it despite the instructions(which we explained). Had one person helped us for 5 minutes the problem would have easily been resolved. We ended up leaving the library with terrible customer service and no faxed documents.
8 years ago (15-07-2017)
This is a really nice library. I was surprised by the great quality of the astronomy books that they offer! Clean, tidy and quiet. Best library in NJ this far.
8 years ago (09-07-2017)
Staff is very mean, rude and arrogant. This feedback is based on several interactions during several visits to the library. Good collection of books though.
8 years ago (17-09-2017)
I like the private rooms you can use for free to meet with clients. Plenty of parking and easy to find on the gps.
8 years ago (14-06-2017)
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