Fred's Key Shop

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Address: 3470 2nd Ave, Detroit, MI 48201, USA

Phone: (313) 831-5770

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State: Michigan

Zip Code: 48201

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Reviews

I got locked out of my car, leaving my keys inside. I called this place, got a quote, and the guy showed up within about 20 minutes of me calling. Not bad. However, he wanted to charge One Hundred dollars MORE than what I was originally quoted--even after I had asked the guy over the phone twice, what the charge would be for getting my car unlocked. 

I understand emergency situations like this seems to warrant higher than usual service prices (...I guess...), but it seemed pretty sneaky of them to quote me one price over the phone, only to present me with a charge that's 150% higher when they actually show up to do the work. He did give me a break down of the service fees and why they seemed so high, but to me, a layperson, it all seemed totally arbitrary. I know, businesses reserve the right to set their own prices, but something didn't seem totally fair. 

Anyway, he got my door opened, even after I balked at this unpleasant surprise. Also, he ended up doing it after we "negotiated" the service charge back down to the price I was quoted over the phone, which seems kind of weird that he would accept such a huge price cut. I didn't think haggling was common in this part of the country.

 9 years ago (22-10-2017)

Going into Fred's is an experience.  Like going back into time.  Service was friendly and they were able to make keys that the hardware shop couldn't.  Really though, there is something about the place that is special (which i know is a weird thing to say about a key shop).  I won't go anywhere else.

 9 years ago (01-11-2017)

I have been using Fred's key shop for years , always friendly. always kind . Yes they ask alot of questions  when you have complex issues . but only because they want to get it right the first time . Great place to find service for old locks and to get your key fobs programmed . Great all around company.

 9 years ago (11-11-2017)

The BEST SHOP in the WORLD!!👍👏👏 Especially the Staff Very Helpful & NICE! You GO Danny👍👏👏👏👏

 9 years ago (04-11-2017)

I called almost a dozen places before I called Fred's. It should've been my first call based on their outstanding fast and personable service. 
I was there with my five year old son and while we were waiting in the lobby he noticed a Ray Charles toy on the table. After some encouragement from one of the shop employees (could've been Fred) he started to play with it and ask me all kinds of questions about Ray Charles. The employee was amused by my son's inquisitive nature and gave him a dollar as a prize. 
Before I knew it I had a spare key made for my truck at half the cost of the dealership and considerably less than other locksmiths.
Nice looking shop, they look like they've been doing this for a long time and it shows.

 10 years ago (12-02-2017)

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