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French Cleaners & Shirt Laundry

  1. South Dakota
  2. South Dakota Laundry

Reviews, get directions and contact details for French Cleaners & Shirt Laundry

About

Welcome to our French Cleaners Facebook page. We look forward to another way we can be at your service.

Address: 717 Mountain View Rd, Rapid City, SD 57702, USA
Phone: (605) 342-6440
State: South Dakota
Zip Code: 57702


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Reviews
To start off i have a cat and a dog that love sleeping on our bed. Well it was time to have our king size comforter cleaned to get the hair and pet dander off. Well I take it in because this place was recommended to me from a worker friend. They took my name and number and said they would call me when it was ready to pick up. Two weeks pass. No call.... I go in to check on it. They tell me it's done! Well it was in a bag and I can't just take out a king size comforter and check it. Get home and getting time for bed. Pull it out of the bag to find there is still pet hair on it! And that's not even remotely as bad as the large stains in the center of it like it sat in a damp washer over the weekend or something! Needless to say do not EVER use these people to clean your stuff. I made the mistake and I'm here to tell you so you don't do the same ...
8 years ago (26-05-2017)
Not only did they perminantly ruin my North Face jacket, they said they would reimburse me ...it took them OVER A MONTH to mail the check. There was a lot of back and fourth waiting to talk to the manager and only being able to talk to employees that couldn't help us at all. Once they claimed they mailed the check, they sent it to THE WRONG ADDRESS...here I am six weeks later still waiting for my check. I wouldn't suggest anyone EVER taking clothes here for the simple fact of Extremly poor customer service and care.
10 years ago (04-06-2015)
I dropped 3 fur coats off to be cleaned, one with matching ear muffs. I was told if there were any issues, they would call and I left my name and number. No phone calls. So, I went to pick them up. They tried to give me 2 of my costs and the third was somebody else's. When I pointed this out, she said oh..... Yes, you had the white coat. She brought it out to show me they had ruined it and offered to have me pay them to use another company to fix it! She said she would have called me or had me sign something. They apparently have employees that don't know how to do their jobs, poor communication and organization. They also forgot about the ear muffs... Had to ask for those as well. Horrible experience!
10 years ago (05-10-2015)
Did a great job. Will go back again.
9 years ago (04-03-2016)
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