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Reviews, get directions and contact details for G.A. Bove Fuels

Address: 40 Derby St, Hudson Falls, NY 12839, USA
Phone: (518) 747-7761
State: New York
City: Hudson Falls
Zip Code: 12839



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Reviews
Ran out of fuel on a Sunday at 4 degree. Called for an Emergency fueling and was told I had to wait three days. I was told they were filling people tanks with monitoring systems first. I am on HEAP due to my age and income. The float gauge on my tank does not work, I cannot afford their monitor system. In order to get at the best discount on fuel, I have to let it go empty. My tank is less than 275 gallons. I had no heat or hot water for three days. I had to run electric heaters to prevent the pipes from freezing. Do note on there ad "delivery 24/7, for 24 hours a day" Only for houses with part time residents that do not live here.
8 years ago (16-01-2018)
I would not recommend this company to anyone. This is the most unprofessional company I have ever dealt with in 52 years. They stopped delivering gas to my home with 4 children in it due to a disputed service bill. They never notified me they were no longer delivering and we ran out; with no heat, no hot water, no stove. The lady claimed I was a will call customer...that is not true...I never had to call for fuel for two years. Another convenient truth for them! I have never missed a payment for any deliveries....heck, I have never missed a payment on ANYTHING in my entire life. I was disputing the bill. HERE IS WHY!!!! My heat pump was running in December. They sent a guy who's first communication was "I don't know much about heat pumps. No one has them up here." He added coolant to my air conditioning unit! IN DECEMBER. He said, "sometimes this works." Needless to say, it did not work. The next technician they sent waked into the mechanical room and said "There is your problem right there. The heat pump temperature sensor is not attached. It says it is 75 degrees outside. I don't think it is---ha-ha, Plus, that is why there is all this wire here." took him 5 minutes----done First they charged me for both visits. I disputed it, and they said ok, you can pay just one, but you have to pay the first one. Of course the first one was twice as much as the bill for the visit that actually worked. I was still in email and phone contact with them about this when my gas ran out. The owner refused to deliver fuel until I paid the disputed amount. As I said, I have never NOT paid a bill in my life...I just wanted some type of reasonable compromise. And I ALWAYS had paid my fuel bill to them on time...for two years! These guys do not care. They do not care that 4 kids were without heat during the winter. they say that they record their phone conversations, so if they want to dispute this, have them produce that transcripted. The owner John was not reasonable about a compromise and refused to have them deliver gas until my bill was paid!
11 years ago (16-04-2015)
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