Gardner Animal Hospital

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Address: 945 E Santa Fe St, Gardner, KS 66030, USA

Phone: (913) 856-6255

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State: Kansas

Zip Code: 66030

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Reviews

The vet we saw was amazing! She was patient and answered all our questions. Would definitely recommend this facility!

 9 years ago (14-07-2017)

They say in life you get what you pay for and I for one agree with that. 
On numerous occasions Dr Mertz has stopped what she was doing no matter it be in the middle of the night or a weekend, or a beautiful Sunday such  as today where she and her family had plans to go to the lake but put those plans off long enough to come to work and remove a fishing hook that my great dane had gotten stuck in his mouth and cheek. 
Sharla and I are blessed to have not only a great friend in Dr Mertz, but a fantastic vet.
I know some say she is to expensive, but In my opinion she is the best money can buy and am forever grateful she chose to do what she does. 
Dr Mertz and her staff are the most down to earth and compassionate people when it comes to animals that I have ever met and I just want to say thanks for always being there for us and our four legged family.

      
      
      
 9 years ago (14-08-2017)

Dr.Mertz is amazing!! Great atmosphere!! Love bringing Poncho here!!

 9 years ago (24-08-2017)

Clean ! staff are great! Dr. Mertz is the best.

 9 years ago (18-07-2017)

The staff are professional and welcoming but I can't in good conscious leave this place a positive review. I took my dog to get what should have been a standard spay. I am now aware it was performed by a temporary doctor who was covering for Dr. Smith during her maternity leave. A few months after the initial operation my dog went into heat which I assumed was a UTI because my dog was supposed to be spayed and couldn't possibly be in heat, right? 3 visits, 2 surgeries, 1 week of waiting for blood work to get processed from Cornell university and my dog is finally spayed. After the second surgery Dr. Mertz's explanation was "somehow we just messed up and forgot to take the second ovary out". That was literally what she said to me. I couldn't believe it.

In my mind that is unacceptable from a licensed veterinarian. If they can mess up something that should be as standard as a spay then I hate to think how they would handle a more complex procedure. Even though they refunded the bloodwork costs and completely covered the cost of the second surgery (they were prepared to charge my girlfriend $530) I would be hesitant to take my dog there again unless it's an emergency. I don't want her to relive all that trauma.

 9 years ago (23-03-2017)

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