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Reviews, get directions and contact details for Gates Ultra Wash

Address: 1200 Brooklyn Ave, Kansas City, MO 64127, USA
Phone: (816) 231-0750
State: Missouri
Zip Code: 64127


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 6:30 AM – 10:00 PM
Sunday: 6:30 AM – 10:00 PM


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Reviews
I requested a drop off for the next day at Gates Ultra Wash and was told it would be ready at noon. Upon arrival my clothes were not folded and ready and when I asked for a discount for part of the service not being provided, the owner Theresa ignored my request over the phone by simply not responding. If I could give less than one star, I would. The staff deflected blame as well by saying they didn’t see that the laundry was supposed to be finished by noon saying that they “Didn’t see the time” which was very clearly marked. Very poor experience. Do not go to this establishment.
8 years ago (16-11-2017)
It's a nice place
8 years ago (30-12-2017)
I have work for ultra wash since June and I have never had any problem with customers staff and customers would talk about how the owner Teresa Potter was a lot to deal with and now I see why . I just learned that she has fired me for calling to see if I worked after she hung up on me due to me calling letting her know that I had a car accident. She did not seem to care at all about my safety she just wanted to make sure her business was taken care of.... I told what was the reason for her firing me and all she could say was she heard I was not happy working there....BUT IF I WAS NOT HAPPY WHY WOULD I BE WORKING THERE.... I honestly don't think she likes Black people if you reach out to all the workers that use to work for her they have a lot to say about her... I did not want to believe it but now I do she is very unprofessional she hangs up in your face,she talks to you like your nothing and she really don't care if you were on your death bed as long as you are at work..... she has no heart for people and that is why the Manger left truth be told she can not keep good workers and that is what her customers tell me....
9 years ago (20-12-2016)
Good one
8 years ago (26-12-2017)
You go to put the money on your card and realize you earned that $5 🎉😻 or free dryer🙏🙌!!!! You walk around that place like you a BOSS! Sticking your card in ppl's dryer and tell em "I got you, You welcome"! Walk off and go play pacman😎
9 years ago (04-08-2016)
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