Geiling Auto Service

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About

A family owned business, Geiling auto Service has been serving Jefferson parish & the surrounding area for over 60 years

our website adress http://www.geilingautoservice.com
For Personal Service, it's Geiling Service

Address: 737 Papworth Ave, Metairie, LA 70005, USA

Phone: (504) 835-5220

Website

State: Louisiana

City: Metairie

Zip Code: 70005

Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Reasonably priced; fast, reliable service; and honest, friendly staff.  

Here's my story:
I brought my car in to Geiling's to get new brakes.  My car was ready by early afternoon.  All was well.

Then, someone tells me they put used parts on my car.  I trusted this someone, and I became irate. 

I went back to Geiling's to talk with the owner about it.  He showed me the receipt for the new parts, but I wasn't convinced that they actually installed them on my car.  So, I asked him to put the car on the rack and show me.  He did.  Sure enough, brand spanking new brake pads and rotors.  No used parts. 

The staff was so nice about the mix up.  I can't thank them enough for their patience, understanding, and willingness to resolve the issue to my satisfaction. 

I will be bringing my car back to Geiling's for future maintenance and repairs, and I would highly recommend them to anyone who need auto service.

 7 years ago (16-01-2018)

They were alright.

First off, my car's main problem was that my starter broke. They fixed that no problem!

It really comes down to the second issue.

My car had several belt problems that they failed to find at first, then they sent me off (against my wishes since I could still hear squeaking), after which the belt that pulls coolant into the system broke. They were going to charge me to have the car towed back to their shop, but i convinced them that that wasn't very fair. After that they "fixed" (and to be honest it was better) my belt over a few days, but my car started squeaking lightly again a few weeks later. All in all it cost me ~$800, a large portion of which was labor to get to those belts and the harmonic balancer (which was contributing to the sqeaking).

These guys bought new components (no used parts) so that made things pricey. They also charged for labor down to fractions of an hour, which is not unusual of course. However, it's not your mom and pops store for that reason, so if that's what you are coming from or used to, don't expect that there.

I'm starting to have some major belt issues again and I won't be going back because they don't seem to have actually fixed my belts longer term, hence the 3 stars. That's more money now...

However, Im not giving them 1 or 2 stars because they DID fix my starter and my car is 18 years old (and that matters), but now that I'm facing the prospect of getting something looked at that was supposed to be fixed already, I'm not keen on returning to them.

 7 years ago (08-01-2018)

Great local shop-- no bells and whistles, just honest service, priced fairly.

 7 years ago (15-01-2018)

The most honest auto repair shop I have ever dealt with. Highly recommend.

 8 years ago (24-07-2017)

Over many years I've always had prompt, dependable service from Geiling Auto Repair and would not consider taking my vehicles anywhere else. If you want to be dealt with honestly and in a straight forward manner, you will not do better than Steve Geiling and his staff. First class service and great people---what more could you ask for.

 10 years ago (20-10-2015)

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Geiling Auto Service

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