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Reviews, get directions and contact details for Gen Korean BBQ House

Gen Korean BBQ House
Address: 16300 Beach Blvd , Westminster 92683, CA, US
Phone: (714) 596-8833
State: CA
City: Westminster
Zip Code: 92683


Opening Hours

Monday: 15:00-22:30
Tuesday: 15:00-22:30
Wednesday: 15:00-22:30
Thursday: 15:00-22:30
Friday: 11:30-23:00
Saturday: 11:30-23:00
Sunday: 11:30-22:30


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Reviews
I’ve been to GEN a couple times with my family and both experiences were a bit lacking. Service could be better, we had asked our waiter for a bigger portion of the Korean potato salad since it’s a huge fav for my sister and I, yet the waiter kept bringing one or two sides at a time despite us requesting more. If they have a limit to how many sides you can get I wish he would have just said so instead of nodding his head like he understood but still bringing the same amount each time. We also weren’t huge fans of their beef bulgogi. It came as a big slab of meat that doesn’t taste like it has much of the marinade. Honestly I recommend going to Red Castle instead, they know how to do Korean BBQ much better. I can’t think of any other food that really stood out. Corn cheese and their rice cakes weren’t bad but nothing really spectacular either. Same with the deep fried Mondu. Two stars because I thought their little alcohol drink pouches were cute and the vibe inside the restaurant is nice. But service and food could use some help!
Good place to go for KBBQ. They have two menus with a basic and premium menu for $20 more a person. The basic has the majority of the stuff, just wish they had tongue as part of it. The best dishes are probably the brisket, kalbi and spicy pork bulgogi. On a sad note..there is no longer a yelp waitlist nor do they serve sole diners. Vegetarian options: Limited
If I could I would give it zero stars. We were eating well until we found a fly in our meat we didn't notice until it got cooked and served. We called for the manager and he basically said it was nothing it's just a fly, why would you not eat anymore he said. He was extremely rude and unprofessional. He kept saying why would you stop eating It's nothing. At the end basically he said it could have never come from their kitchen so, he was pointing to us as if it was our fault. Never coming to this place again.
great place with great food and service. not too busy. everybody there is attentive and polite. the food is great and there are so many options. service is quick and grill changes are frequent. our server ethan was great. friendly, fast service and just made the experience more pleasant. not too pricey, good vibes, just fun. would recommend
Had the spicy pork bulgogi. Found a metal shaving. Informed the staff. Waited for the Mgr. Mgr never came.Food: 1/5
The UNIQUE experience of indoor barbecue. Ideal to have a good eating time with anyone. Wait time to enter was 40 min in a sunday afternoon. The menu is online, so you can research the meats before you come here. Price is $29 per person, which it is something for a restaurant, but we think the cooking and eating experience is worth it. Something extra we appreciate is that the water tastes good! Is not the typical high-school water taste that you'll get in most restaurants. You will always be busy since you will be cooking the raw meat they provide while having nice conversations with your friends! The service was good! Sometimes, they can take their time, but it is due to low staff. Meat was fresh, too! Our favorite was the 1. The sirloin. And if you are a big lover of spicy food, try the volcano chicken! A spice that will make you want more! Watch out walking here. For some rare reason, the FLOOR is quite slippery. Parking is quite limited, and people will get aggressive for the best spot. They sell Sapporo as their alcoholic beverage. We recommend it! The BIGGEST downside elephant in the room is the limited 90 minutes. If you come with a huge family, it will be tricky to cook plenty of food for everyone, quite frustrating and unfair. We recommend only 3 people per grill. It's worth the visit, though. Expect to spend 2 hours minimum inside the restaurant.
I'm not sure she was the manager but if she was, it seems like she hates dealing with the public. Our waiter probably caught some of her vibe. The food was good, it came fast, and they cleaned up our table quickly but did not offer us any water when we were empty.Food: 5/5
We've been coming to this Gen Location for many years, but Wednesday's April 3rd 2024 experience was horrendous. The first food order was quick, thereafter everything just fell apart, requested order multiple times and never received. Server hardly ever check on us if we needed more or when food came out it was too late, when we been waiting for 30mins our appetite was ruined. We just wanted out so we ask for the check and quickly paid to exit, we will never return to this Gen Location again or ever return to a Gen. Hate to say, I think if it keeps going like this, major severe business loss will be in the future for this chain...
I’m happy that I ate at this restaurant. $24.99/ person is pretty great considering all restaurants raise the price due to covid. The meat quality was good. Side dishes were flavorful. My server was attentive. I’ll come here again for more food.
1st time here, and I loved it. Michelle, our server was very attentive, making sure we had meat coming to our table and not had to wait. Peter was another person who helped us out, we asked him for extra tofu, and he brought it to us right away. The other employees always made sure our grill was replaced with a new one when we got new meat coming to our table . Overall very delicious food, very good service, very good people working there . Will come back soon .
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