Gerber Collision & Glass

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Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Address: 20338 N Rand Rd, Palatine, IL 60074, USA

Phone: (847) 438-4303

Website

moc.noisillocrebreg@ofni

State: Illinois

Zip Code: 60074

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Chipped windshield on the way to work. Called Gerber. Got in, got done, got out. Looks good. Fast and dependable.

 9 years ago (23-01-2018)

This place doesn't deserve even one star. Very unreliable. They don't pay attention to detail, can't finish a job on time. I am calling my insurance tomorrow and request the job to be completed at a different place. I will never go back for any future needs!!

 9 years ago (23-01-2018)

Juan Limón takes care of my problem with my car and they give me a estimate about the cost of repair for the rear window of my car and they repair on time and very fast so I really appreciate it

 9 years ago (29-10-2017)

Just saw so many bad reviews on this body shop. I think it is my responsibility to tell other potential customer to avoid this shop. My experience at this shop was terrible, or being treated by Mark Walker.
The quote for my repair was more than $7,000. I asked the Mark that since it is a big order, if Gerber can write off some of my deductible. Without any hesitation, Mark answered immediately that he can discount $250 from my deductible. This write off of $250 had also been confirmed when the Gerber called me two days later to attract my repair order. 
So I send my car to repair on March 24, and Gerber agreed it will be completed in 5 days. But it was delayed and delayed from March 31, to April 1, to April 4. Till April 5, around 4:30 pm, Gerber called me that the car is ready to pick up at 5 pm. On April 6 morning at 7:45 am, I went to pick the car. I waited about 10 minutes and being told that there is a small fix that is yet to be fixed.
The worst thing is that the twice agreed $250 write off by Gerber or by Mark Walker was denied. Instead they use the $250 of appearance allowance that insurance company gave to me as their write off. I told them that the appearance allowance is between me and insurance, nothing to do with the Gerber. What a joke. Mark or Gerber takes the advantage of this $250 as their write off. It may be their plot at beginning. I will make this issue to BBB. 
Anyway this is a body shop everyone should be avoided. Mark is a very dishonest people.

      
      
      
 11 years ago (07-04-2016)

The first thing you notice when you come in is Alissa's bright smile and cheery helpfulness.  I had the shop paint a replacement side-view mirror to match the car (2000 Nissan Sentra). I brought the mirror in and they painted it beautifully, quickly, and inexpensively (relative to two other area quotes). When I went to install it, I found the shop I bought it from had sent  the WRONG mirror! So, I had to get a second mirror and have Gerber paint THAT also!  Chris was very understanding and gave me a GREAT discount on the second paint job, which was also quickly done and matches the car perfectly!  Any time you're dealing with car damage, you're probably having a bad day, dealing with the cheerful, understanding, and professional people at this shop made it much more pleasant for me!

 11 years ago (22-04-2016)

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Gerber Collision & Glass

Reviews, get directions and contact details for Gerber Collision & Glass

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