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Reviews, get directions and contact details for Glenn A Ladd Accounting & Tax Services

"Accounting and Tax Service. Bookkeeping and Payroll Service"
Address: 169 Grove St, Chicopee, MA 01020, USA
Phone: (413) 592-9115
State: Massachusetts
City: Chicopee
Zip Code: 01020


Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Glen and the wonderful team have been doing my personal and Business taxes for 15+ years. They have a very strong team that take care of all your tax needs. They are simply the best and always willing to help - even at the eleventh hour during tax season. The team is always a pleasant experience, quick service, competent and knowledgeable. My family and I highly recommend Glen Ladd Accounting & Tax Services for your taxes and other business inquiries!!
I get my taxes done here every year. Call and ask for Dan. He is fantastic! Dan is extremely knowledgeable, helpful, and professional. I can’t recommend Glen A Ladd enough!
Been going to Glen for as long as I can remember. Has saved me so much in taxes by taking the time to ensure all my legal deductions are taken. I have and will continue to recommend him to everyone I know
Dan is amazing. Him being a CPA and CFP helps as I have a lot of questions when it comes to filing my tax return year after year. I moved between three different states and opened my own business this past year and Dan handled it with ease. He walked me through different tax strategies and helped me understand the process which I really appreciated. He's helped me with my budgeting and bookkeeping. He always answers my emails in a timely manner and best part is, everything is via PDF I hate paper so I never have to leave my house to get things done.
Very happy with the quality of service from owner Glen Ladd. He always takes the time to throughly explain my returns and will elaborate on any programs I may qualify for to help increase my returns. I would highly reccomend his services to anyone.
Great accounting service! I have used this business for my personal taxes the past few years. Everything is returned promptly and filed correctly, I don’t have to worry about a thing! They even helped me sort out previous taxes I overpaid on when I tried to do it myself online. Thanks for everything!
Friendly and expert service at a great price! They handled my not so straight forward tax returns and additional special requests professionally and accurately. I would recommend their services to anyone.
if i could give negative 5 stars i would this place has no customer service skills. i called to ask why my taxes cost so much to file and all they could tell me is "you have a schedule C and thats what it costs because you are self employed and own a business." when i am not self employed and dont own a buisiness. i asked them to explain why they are trying to file me as such they couldnt answer with any detailed reasons for such or ask me to come in so they could explain the details of my return. Glen himself laughed at my return and said "i dont have time for this" and told me to come get my file. when i arrived to get my file and get answers for my questions i was handed my file and told that they were NOT going to do my taxes with 5 days left to file. they had my taxes for over a month and i never once recieved a pnone call about my situation. only call i got was to tell me that my taxes were done and they would cost 350 dollars. i understand its the busiest time of year for them but that doesnt mean that you dont have to explain my taxes to me and the reasoning in detail about pricing. i have no idea if he was planning to file me as self employed or not, or any other details of my return. do not use this company if you want to be treated with respect and dignity when you want answers about YOUR tax return.
Incompetent fools! Stay away! Had them do my taxes, they made a huge residency mistake that would have cost me well over $1000. When I went into the office to discuss the issue they refused to listen to me and openly discussed my personal business in their small, crowded lobby. Their horrifying customer service is only paled in comparison to their inability to perform basic accounting. I later went to another CPA that fixed their mistake and got my taxes refunded from the state. You'll be glad you didn't bother with these goons.
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