GOLDSMITH PLUMBING, INC.

Reviews, get directions and contact details for GOLDSMITH PLUMBING, INC.

Address: 3973 Garnet Pl, Highlands Ranch, CO 80126, USA

Phone: (303) 956-2485

Website

State: Colorado

Zip Code: 80126

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Reviews

We used Dan for a number of things, including running water lines from one side of our basement to the other to facilitate installation of a kitchenette area, hooking up the sink and dishwasher in the kitchenette, replacing a water heater, and finally removing and replacing a shower, toilet and sink in a bathroom.  His prices were more than fair based on prior quotes I’d gotten, he was on-time, and the quality of the work was excellent.  He was up front that he needed to squeeze us in for some of the work because he was pretty booked, but because he lives fairly close to us he was able to make that happen.  I hope to never need a plumber again for this level of work, but if I do I would call Dan.

 8 years ago (20-07-2017)

I have had Dan twice now, the latest in June, 2017.  On that visit he fixed a couple of toilets for me.  He was available the day after I called for an appointment and arrived at 1:00 for a 1:00 to 3:00 window.  He suggested an inexpensive repair, immediately went and purchased the parts, and he was finished before 2:00.  So, let's see -- punctual, courteous, very reasonable pricing, and good work.  5 stars.

 8 years ago (20-06-2017)

Still trying to understand Dan of Goldsmith Plumbing, reasonable trip charge, no issues. He was already at my house and the quote was high. Two choices, have him fix my sink at a high cost or call another plumber, take another hour of my time and pay another trip charge to someone else.

Geeze, I had no idea when I committed to Dan of Goldsmith Plumbing's trip charge that he was going to quote me such a high rate, $227 to fix a leaky sink. From the time he set foot in my house, went to the store to buy the part, come back and install it was 1 hour! All said and done he made approximately $200/hour from me. 

I know he claims he's a master plumber but perhaps he is also a master scam artist. I only agreed to this because quite frankly I didn't have the time to deal with getting another plumber in.

Anyone considering Dan of Goldsmith Plumbing should get a few estimates. Dan is highway robbery. Dan, I hope you feel good about the money you charged me. We both know that you took advantage of the situation.

In response to his comments below, yes taking advantage of the situation is a strong statement but in my experience I believe this to be true.

If Dan feels like he overcharged me and wants to make it right, I will gladly update my review to reflect this.

 8 years ago (08-04-2017)

Amazing Plumber.  Showed up on time and completed a hot water heater replacement at a fair price.

 8 years ago (13-07-2017)

If there were negative stars, that's where this rating would be.  I purchased a $50 voucher  they offered, with a value of $200 toward services.  The price quoted for what I needed was $300, so the balance would be $100.    After the 15 minutes it took to fix my problem (NOT an exaggeration of how quick it was),  he took the voucher, and still charged me $300.  I learned well after the voucher's expiration that he never applied it, meaning I could not refund the voucher.  Why offer a deal you refuse to honor?  Not to mention, I just had a different (unrelated) repair on the same item that was much more difficult, took about an hour, and it cost me $75.00 TOTAL.  I do not find this business to have any integrity whatsover, and the repair person was RUDE, to top it off.  

After reading other dissatisfied customers' comments, they sound almost identical.  His responses are anemic pseudo-justifications for excessive costs.  I would suggest that he simply not offer his "deals."  $350 ($50 voucher plus $300 charge) for 15 actual minutes of work, with no parts or errands involved?  Sorry, but there is NO WAY ANYONE'S plumbing is worth $1,400 an hour.   Even if the voucher had been applied, it still would have equaled $600 an hour.   What a sick joke, for someone whose fixed income is less than my medical expenses.  I can't write the word that expresses my opinion of them/him. 

Really, unless there is going to be a refund for the $200 overcharge, I don't want to hear any pathetic excuses.  A reality check might be in order, or perhaps an audition for "American Greed."

Response--my auto log in inserted the name for the account  where I saw the reviews.  I never thought about it as questionable.

NO, I do NOT write phony reviews, for anything, anyone, anytime EVER.  But I DO address issues that are exploitative or questionable.  I do NOT play games with peoples' well being, in any form or manner, I do not exaggerate, and I do not prevaricate.  YES, you were at my house, and everything I stated is 100% accurate.  I specified while setting the appointment I had a voucher, I DID personally hand you the coupon upon your arrival, and you DID NOT apply it, as stated above.  
Also, 100% true, what the other plumber charged for even more difficult work.

Great cop-out.  I don't care how many happy customers you have -- how many of THEM are phony??
 -- it does not render my experience invalid.  Would you like proof that you did NOT apply my voucher, so you can issue me the $$ amount you were supposed to apply?  I will not divulge personal information on an unsecured forum, considering the volatility of online security.  If I prove my claim, and you are willing to refund the voucher value, I will do so.  If you have no intent to rectify this, even with proof, then there is no point in furthering communications, which then just further avows your disingenuous principles.

The only reason I made a comment is because I see you still offering these vouchers, and it concerned me to think of other people possibly being subjected to a similar circumstance.  You likely have absolutely no clue what it is like to choose between medical needs, or food.  It is NO JOKE, and it is NOT A GAME.  ymfsoab

 8 years ago (21-05-2017)

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