Grafton Park

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Address: 2980 Mark Andrew Dr, Dublin, OH 43017, USA

Phone: (614) 364-7444

Website

State: Ohio

Zip Code: 43017

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews

quick, smile service and especially personal touch is amazing. You do not wast your time with utility service changing on your name they do all of them and you pay what you consume not such as different apartment that ask $20 for water usage  per person never mind you use or  not. Almost new and upgraded appliances provided too. All office employees very helpful and sweet I feel myself at home really that is why I grateful this company that hired personals like them. Good luck

 9 years ago (06-02-2018)

I absolutely had it with this place. I've lived in apartments for nearly 7 years and I have never dealt with as many issues as this one. 

1)  Neighbors- There was a family that lived above us whose kids would stomp on the floor and bang on the wall throughout the night. After several altercations and sleepless nights we decided to move to the top floor.

All was quiet until we had neighbors move below us. It seemed like it was weekly occurrence (after they moved in)  that someone would be knocking violently on the door at 3am to the point where another neighbor (thankfully) called the cops to deal with the noise.

2) Appliances- Not to long after we moved to the top floor (after the neighbor issue) our AC failed in mid summer. Note that we were the first to live in that top floor apartment

3) Move out (This is what I am worked up about the most!)-  I went into the office to extend my lease for 2 extra  months. I told the person at the front desk that I would be moving out in December. The person confirmed, typed on his computer, and I figured everything was taken care of. No move out packet was handed to me, nothing to sign, not even the option of knowing that I could've prorated the month of December had I decided to move out earlier. Come our time to move out they tell me that I had not given them a "60 day written notice" and that I am responsible for the month of January and few days in February. That is over 1500$ on top of my mortgage for the new place I just moved into right in the middle of the holiday season. Think I had money to buy gifts this Christmas?

4) Post move out- We've been out of our apartment for nearly a month and somehow our gas bill is over 100$. We called the gas company and asked, "how can this be?". They replied that our apartment had failed to shut off our gas/electric. 100$ to heat a vacant apartment? Thanks again Grafton

5) Post move out (pt 2)- Tried to pay the remaining balance on my rent tonight. They are having issues with the website and I can't login to my account. Me and others will probably get hit with a late fee with the way they have been handling situations here.

 9 years ago (03-01-2018)

Grafton has been great to my wife and I. While helping my brother move in to Grafton we saw it and was just amazed by the price for what you get. the next day we were in the leasing office. Told Ken (Property Manager.. Sorry if it is the wrong title if he isn't he should be) about what our thoughts were after helping my brother. He got us set up the referral fee they were going to pay my brother. (which come one name a complex where you don't have to pull teeth to get that money out of them). So far so good the only reason why I give it a 4 and not a 5 is the snow removal company is a little ify (work for a private company before and I could do better but they are still good) and once in awhile the other residents have an issue figuring out the compactor (trust me it is easy my 3 year old niece gets excited when she is allowed to help and can push the button on the "trash monster") No complaints about management at all.

 9 years ago (13-02-2018)

Grafton Park has been nothing but a pleasure so far. I moved in a few days ago and in comparison to my last complex it has been heaven on earth. Throughout my search for future apartments the staff was nothing but wonderful. Each time I came in on 3 different occasions I met a different person and they each knew who I was and what I needed. Both Ashley and Ken have been wonderful to work with on every front and know me by name. The apartments are new and it is apparent in the quality of the apartment and appliances. I have to say they are well worth the price. The community members are friendly and respectful and the customer service is above and beyond. I submitted a maintenance request about my stove not being level when I stopped home for lunch and it was fixed not two hours later. 

The community grounds are also very well kept with lovely green space and a trash compactor. It feels secluded but is right next to Sawmill and many shopping/restaurant options. I highly recommend this community if you are looking for a quality complex in the Dublin area.

 9 years ago (01-08-2017)

Staff is always extremely friendly and address any concerns I have very quickly. Beautiful property with several amenities! I highly recommend to anyone who is looking to move into the area! Located just minutes away from most highway exchanges and close to Downtown/ Short North. Several places to shop and eat are also located nearby!

 9 years ago (15-08-2017)

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