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Reviews, get directions and contact details for Grand Terrace Health Care Center

Grand Terrace Health Care Center

About

Grand Terrace Healthcare is a Skilled Nursing Facility in the Inland Empire. We provide 24-hour skilled care and rehabilitation services.

Address: 12000 Mt Vernon Ave, Grand Terrace, CA 92313, USA
Phone: (909) 825-5221
State: California
City: Grand Terrace
Zip Code: 92313


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


related searches: Grand Terrace Healthcare Center jobs, Grand Terrace Rehabilitation and Healthcare, Brookside Healthcare Center, Grand Terrace Assisted Living, 12000 mt Vernon Ave Grand Terrace, CA 92313, McAllen Rehabilitation Center, McAllen Transitional Care Center, CARE Center CMC
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Reviews
I've stayed here since December of 2017, the rehab department is WONDERFUL. I think a lot of other centers like this should visit here and take note. The staff as whole was GREAT!!!!! The admin director Deen was and is a very hands on good person not only professionally but personally. If I ever had to rehab again, I would return in a New York minute.
7 years ago (01-05-2018)
Yes I've actually had the pleasure of being A resident patient at. Grand Terrace Health Center.... My stay was around four weeks in Which I got to know the staff pretty well! From the Hardest working Housekeeping Ms. Betty to CNA's , Maria Elena , Nancy R , Edwin & & Miss Aricellda , LVN's Erika !!! In the Shower & Spa , Ms Fatimah & Ms.Juana FABULOUS!! I cant name everyone!!! Food by Jose 😎Much Better than Loma Linda ! The Best Physical Therapy Dept.Ms. Margo & company... OLGA, JESSE, MATT, ERIKA ,SONNY ,ALMA & LINDA , HOLDING IT DOWN & TAKING CARE OF BUSINESS!!! Best Physical Therapy Dept. With an administrator like Dean I would Recommend any friend or family member!!! Thank U 👍🏼& Take Care 🙏🏼 Faith B. Loma Linda , Cal
7 years ago (26-03-2018)
My husband spent 5 weeks here and I must say, as far as skilled nursing facilities go, this one is very clean and the staff, for the most part, is extremely courteous and efficient. He was there for IV antibiotic therapy and wound care and his nurses were always caring and knowledgeable in the field. Of course, him being a "model patient ", always kind and friendly towards them, made their jobs easier, I'm sure. The only negative feedback I have is about the dietary department, which is a common complaint with most nursing homes. The food was always cold and very unappetizing... so much so that he lost 37 pounds while there because he couldn't stomach it. They told him he could request items off the menu, which he did, but then never got them. We were told that they had a new cook...well that cook needs to learn how to COOK! Maybe it's hard to cook in portable kitchens (located in the parking lot) because the kitchen caught on fire several months ago, but I really don't think that's an excuse for the kind of food that's being served. To be blunt and honest, 95% of it is disgusting. Overall, however, I always felt confident that he was receiving good care. I thank the staff members who treated him for doing a great job and treating him with dignity and respect. I would recommend this facility to anyone who might ask for my opinion. ~Georgia Greenside
8 years ago (10-04-2017)
Great experience! The staff is very friendly and attentive. In a matter of days we met several of the department heads and a couple of the administrators. They were very accessible to the patients and families and easy to talk to. The patients we met in the halls were happy and well cared for. The physical therapy staff were very encouraging and patient with my father. They have a well rounded program and really encourage the patients to participate in the activities. I would highly recommend this facility.
9 years ago (24-07-2016)
I WOULD NOT RECOMMEND FUTURE AND CURRENT LOVED ONES TO BE AT THIS FACILITY BY ALL MEASURES. UNTIL THIS FACILITY MAKES THE NECESSARY CHANGES IT DESPERATELY NEEDS. IT WILL BE BUSINESS AS USUAL!! Of Grand Terrace Healthcare Center is the worst place to send your loved ones. The staff are very disrespectful in regards to caring for their patients. All the staff at City Of Grand Terrace Healthcare Center are disconnected from each other as well as the patients they house. There is sooo many inconsistencies throughout this facility that it makes me sick to my stomach. I was advised by Corporate to speak with the "Administrator" (Trent) about the whole situation. So I did! I have told him my concerns about the inconsistencies and the way my loved one, and all other patients at this facility was being treated. He could not answer the simple questions I was concerned about. It appeared to me he was oblivious and did not care about the questions that were being asked, and could not give me any answers as he looked lost. He does not answer any of my concerns as he refers me to other staff members to answer questions a administrator should simply know. I have come to the realization that Trent the "Administrator", is very unprofessional in all aspects of his job. He has also stated to me that he was some what new and has not been in this field/job before. Therefore he uses his short job history as his way out of questions he can't answer. AVOID THIS PLACE AT ALL COST!! I FULLY REGRET COMING HERE!!!!!!
8 years ago (18-04-2017)
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