Greenfield Of Berryville

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Address: 413 McClellan St, Berryville, VA 22611, USA

Phone: (540) 931-9856

Website

State: Virginia

City: Berryville

Zip Code: 22611

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

My mother has been a resident of this community for around seven months. She absolutely loves it!

The staff are caring and attentive and the building is immaculate. There are numerous activities for residents and the overall atmosphere is very friendly. She has made many new friends since moving in.

Overall, I have been extremely happy with the level of care Greenfield provides and would highly recommend this community to anyone who is seeking assisted living for a love one.

 7 years ago (30-04-2018)

My mom lived there for a year in 2016. They were supposed to dispense her meds, but they got them mixed up so many times it was frightening. At one point they kept trying to administer another woman's meds (eye drops) and we knew this because my mom kept telling them it was the wrong eye; around the same time Mom got very confused and I had to send an advocate to assess how they were dispensing meds. Immediately the confusion disappeared! A few months later, Mom went through a period where her doctor was trying to find the right meds/dosage for her issue and I discovered that they *never* documented the dispensing correctly. As her symptoms changed I kept asking for the dispensing records and learned they were making it up as they went along. At one point (in ongoing rounds of trying to get the "correct" records) they provided me documentation that they had dispensed a med days before the doctor had even prescribed it! I was communicating with a "medical director" at their Falls Church headquarters trying to get the correct records--this went back and forth for a long time, while Mom endured many changes in meds; her doctor sometimes made changes thinking his script was off without realizing that Greenfield had not yet implemented the latest script. In the end they sent a registered letter that my mom had 30 days to vacate!! Anyone reading this knows (1) how much you pay up front just as a move-in charge, and (2) how long it takes to find a suitable location with a vacancy. But this is the way they do business. In practice, there are some good people who work there and some who are not; unfortunately their headquarters contains many unethical and incompetent people from the latter category.

 7 years ago (25-03-2018)

My father lives here. They are great. The facility is very nice with nice porches looking out at the trees. There is a vegetable garden and sitting area in between the two wings. My dad really likes the meals there, and he can be quite picky. They regulate the meds for him and do the laundry. The maintenance tech and facilities managers are very easy to deal with. I am very happy with our choice to put him there. 

 8 years ago (07-08-2017)

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Greenfield Of Berryville

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