GreenTripe.com

Reviews, get directions and contact details for GreenTripe.com

Address: 7238 Alexander St, Gilroy, CA 95020, USA

Phone: (833) 468-8747

Website

State: California

City: Gilroy

Zip Code: 95020

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Shopped here several times in the last 6-7 years. Made a trip today to find out they no longer take walk-in customers. Let the employee know I had done so several times before and never been an issue. Per employee, they are "not a store" and orders have to be made prior to pick-up. According to their website "Our manufacturing/retail facility is located in Hollister, California". Definition of retail - the selling of goods to consumers. On their FAQ page Q: Do you have a storefront at your facility in Hollister? A: Yes. Our store is open Monday through Friday from 9am-5pm........weird. Clearly they need to update their website. 

I let the employee know I just drove 30 miles. Employee did ask as I was walking away what I needed, but too late at this point. Regardless if I traveled 30 miles or 1, employee should have tried to accommodate a customer who was unaware of their new ordering procedures. By the way, employee was never rude.

Establishing and maintaining customer relationships is key to any business. They did not maintain today.

I will continue to refer folks to them. They have great product (my dog loves it). Just make you place your order prior to pick-up.

 9 years ago (27-09-2017)

I would not trust them with my dogs life. They don't back their product. I have never ordered from them but have a client that does. The food showed up fully defrosted and barely cold. I use a different company that uses a refrigerated truck to ship there product. Not UPS. When I called there was no credit or anything. $$$ all got tossed do to it not being safe.

 9 years ago (03-08-2017)

my dog loves the food. follows me around when its time to eat.

 9 years ago (10-11-2017)

Best dog food. Ever. 

 10 years ago (15-04-2017)

Great dog food and wonderful people. 

 10 years ago (14-07-2016)

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GreenTripe.com

Reviews, get directions and contact details for GreenTripe.com

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