facebooktwitterpinterest
mobil menu

Ground Express Inc - Brighton, MA

  1. Brighton

Reviews, get directions and contact details for Ground Express Inc - Brighton, MA

Ground Express Inc - Brighton, MA
Address: 219 Newton St, Boston, MA 02135, USA
Phone: (617) 457-7800
State: Massachusetts
Zip Code: 02135


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: Closed

Update Info
Reviews
If you have a deadline DO NOT use them. They will not get your item/documents to the recipient on time. Our office called them around 11am to get a package from Worcester to Boston. When we called we confirmed it would be delivered before the 2pm deadline. They guaranteed there they could do it. That said they would be at our office at noon. They arrived st 12:03. The driver, Gerald Capone, said it would arrive at 1:15. At 2:20, 20 minutes after the deadline, we received a call saying that they arrived at 2:08 and the receiver refused the documents as they were late. Gerald was told to try to get them to accept the documents. When questioned as to why it took so long to get to Boston, the staffs response was that the "driver took a long way there." What? Around 3pm the office staff calling stating the receipting still would not accept the package and what did they want me to do with the package. They could not understand why I was upset and simply said they could refund my money. Really? Staff then said that they never guaranteed a delivery by a set time. When questioned as to why it took so long to deliver the package the response was silence. At no time did they call saying the courier was stuck in traffic, there was an accident or even we just might not make it in time. When we received the package back they were stamped by the recipient with a time stamp of 2:13, not the 2:08 they said they delivered it. Complete lack of professionalism, lack of responsibility and disregard for their clients. All I can say is run from this vendor.
8 years ago (26-05-2017)
Comment on this business

Ground Express Inc - Brighton, MA map

to add Ground Express Inc - Brighton, MA map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0026 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy