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Reviews, get directions and contact details for Gurnee Truck Stop

Address: 36725 US-41, Gurnee, IL 60031, USA
Phone: (847) 244-1655
State: Illinois
City: Gurnee
Zip Code: 60031


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
TRUCKERS BEWARE THIS PLACE IS SHADY I GOT HERE LATE LAST NIGHT, STAYED IN AN GOT UP THIS MORNING AND HAD MY WIFE COME PICK ME UP AN WE WENT TO HER GRANDMOTHER FUNERAL, GOT BACK STARTED DOING MY PRETRIP AND THIS GUY CAME OUT THE STORE QUESTIONING ME ABOUT PALLETS ON THE GROUND OVER BY MY TRAILER, I TOLD HIM THEY DON'T BELONG TO ME, MY TRAILER IS LOADED AND IT HAS A SEAL ON IT, HE LOOKED AT ME LIKE I WAS LYING TO HIM, THEN TOLD ME WELL UMMA HAVE TO PAY FOR PARKING SINCE I DIDN'T STAY WITH THE TRUCK THE WHOLE TIME, I HAD ONLY LEFT MY TRUCK 4 HOURS TO ATTEND THE FUNERAL. THERE IS NO SIGNS OR ANYTHING SAYING ANYTHING ABOUT YOU HAVE TO PAY FOR PARKING THEN HE SAID ITS $20 A NIGHT, AND I EVEN WENT IN THE PLACE AND BOUGHT STUFF SEVERAL TIMES LAST NIGHT. ( TRUCKERS BEWARE OF THIS SHADY PLACE THEY WILL TRY TO WEASEL MONEY OUT YOU ANYWAY THEY CAN)
7 years ago (06-01-2018)
Got there late at night. I think i bought chocolate milk? Dont remember. But it was quiet and i guess a typical truck stop?
8 years ago (08-12-2017)
To me that's a great place pumps for semi trucks are very quick the cashier will release the pump even before you make a payment good sandwiches right there also it's just a great place to me
7 years ago (24-01-2018)
Reasonable gasoline prices decent affordable diesel prices to showers free parking as long as you know leave the property you can idle as long as you want and scales available truck drivers
8 years ago (20-09-2017)
I have been to multiple gas stations in the area, and now I have only been going to this one. It's not because of the pricing or anything there. As a retail employee, a business student, and son of business owners, I am completely satisfied with the service provided by Tina! She always has great things to say, gives me advice, and in fact I will have a quick conversation with her while paying for my purchase. She is the only employee at this location which I have had great service from. The other employees need to fix their attitude. It can be as late as 12:30am, I'm heading back to Wisconsin after a long night of work, stop by here, and Tina can make my night within just a short 2 minute conversation. The other employees need to step it up on their customer service skills - as I've mentioned my connections to customer service, the only reason I rate this place a 5 star, is for her. Not one other employee has done anything further than charge my money and not say a single word to me. In a business, you want those people out!! No matter how early or late it is, no matter how customers act (good or bad) you must still attempt to have an enthusiastic attitude towards people whom are paying. Especially because some of those may be having a new experience in the area - as I was testing different areas - now I continue to stop here to see if Tina is in to say hi and still get some gas! Hire people like her. If managers are nothing but miserable or as I mentioned that should be out, than sit aside and let someone do the guest interfering job. That'll increase satisfaction! It's just my personal comments towards this place. Trust me, if you'd ask anyone, I'm very judgmental and picky when commenting about a business. Therefore, congratulations! I hope this business isn't sloppy, nasty, and unprofessional. So I'd expect Tina to get some recognition because thanks to her, I'm basically a loyal customer to this place, and my money could be used somewhere else, but decide to place it here.
8 years ago (21-07-2017)
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