Gus & Co Shoe & Luggage Repair

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About

Gus and Company Shoe and Luggage Repair. We offer a wide variety of repairs and have been in Jacksonville, Florida Since 1904. Orange Park Location.

Story

We can fix any shoe, boot or heel with a family expertise that is four generations strong. We are a certified luggage repair center for Samsonite, Hartmann, Boyt, Ricardo, American Tourister, Vera Bradley, Swiss Army, High Sierra and SkyWay. We also repair handbags, belts, wallets, tack, any leather and so much more. We offer dry cleaning and alterations and stretch any shoe!

Address: 228 W Adams St, Jacksonville, FL 32202, USA

Phone: (904) 354-9770

Website

State: Florida

City: Jacksonville

Zip Code: 32202

Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

I've brought in some pretty bizarre projects for them and they did an OUTSTANDING JOB on every one of them. None of which were shoe repair.

 7 years ago (08-05-2018)

I walked in for new taps on my heels. I was immediately greeted with a smile and the shoemaker said to me “if you have two minutes, I can fix your shoes.” I went outside to wait and within a few minutes, the shoemaker appeared with my shoes..ready to go. This is the third time using this business, and I have never been disappointed. Go check out Gus and Co.! You will not be disappointed. I thought customer service was a goner, but they are the real deal!!!

 7 years ago (09-02-2018)

I borrowed a friend’s Patagonia jacket to travel up north with. The zipper got off track so I brought it in to be repaired. He fixed it before my eyes within one minute and explained how to avoid it happening again. No charge. Honest business with integrity.

 8 years ago (30-12-2017)

Hands down the worst customer service on the planet, the 1st time I go into this spot the uneducated young land asked me for my ticket in this....your bothering tone...sorry I don't have my ticket. "well you  gone need dat to get yo shoes" quote"...so I give her my #  "i cant find yo dam shoes come back later"... so some Guy comes out of the back room and finds  the name and the #....rite in her face..FIRED!!! BUT I give them another chance ...i go to get some soles place on some Cole Hann shoes ..so on to the pickup day, this Guy asks for my ticket. Sorry I don't have my ticket ....name, before I tell him that he interrupts me with "what's your number" before I get that out " when are they suppose to be done...today I reply...then looks threw a box of old shoes....I say to him I sure hope my shoes aren't in there" he reply I sure hope they are!!!....CLASSIEST SHOE REPAIR SHOP EVER "SIKE" THESE GUY WILL NEVER GET MY BUSINESS AND I HOPE YOU READ THIS AND DO THE SAME!!!

 7 years ago (13-02-2018)

We have been a lifelong customers  of Gus & Co.  My parents used them and we only know to continue . As we have moved away yet still have ties to Jacksonville, still only use Gus for all repairs.  The quality of work is amazing and enduring. Never, ever had a problem.

 8 years ago (25-10-2017)

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