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Reviews, get directions and contact details for Gus Machado Ford

About

Welcome to Gus Machado Ford Inc! Located in Hialeah, FL, Gus Machado Ford Inc is proud to be one of the premier dealerships in the area. Call 877-671-8189

Story

Gus Machado Ford was established in Miami in 1984 from founder Gus Machado. We are a family owned auto dealer with two locations in South Florida; our north location in Hialeah and our south location in Kendall. Gus Machado started his career in the auto business in 1957 and buying his first new car dealer in 1982. Gus Machado Ford has been awarded The President's Award in 2008-2010 and most recently, the Salute to Dealers Award in 2011, one of six dealers in the world to be awarded such a distinguished award for his commitment to our customers, employees and community contributions.
We sell and service new Fords and used vehicles of any brand with a sales and technicians staff that have been professionally trained to satisfy all your transportation needs. Our techs are ASE and Ford certified to make sure your vehicle is serviced promptly and properly. Our Parts department stocks over one million dollars in parts, so you are sure to find the part you need in stock. Our Body Shop is Allstate and State Farm Certified as Pro Shop, we also take all insurance companies.

Address: 1200 W 49th St, Hialeah, FL 33012, USA
Phone: (305) 822-3211
moc.drofodahcam@haelaih
State: Florida
Zip Code: 33012


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Reviews
been on hold for 15 min waiting for the service department, i called them waiting for an answer on my recall and i was transfer 3 times no one seems to follow up, so i decide to call another dealer in the area "PINES FORD" AND THEY ANSWERED ALL MY QUESTIONS! Take your hard Earned Money elsewhere. they are lucky I PUT 2 stars
7 years ago (19-08-2017)
To start off, it took for ever to get an oil change and two tires replaced. On a positive side apart from all the waiting, Ivan the mechanic was very attentive and helpful with a great hardworking attitude. And the cafeteria lady was very helpful as well, and she had great customer service combined with a great attitude. Now my message to the management team. They need to get more man power to work in such a busy city, it is inconceivable that only two mechanics were working on a busy Saturday. This made my waiting time to be three hours long. I don't write this with a spirit of criticism, but rather in a way for this place to better themselves and have a great customer service.
8 years ago (29-04-2017)
I have brought my truck in 3 times for the same issue with a tire valve. I brought my truck in on Friday and was promised my car would be left in the front for pick up after 4:30 p.m. on Saturday it wasn’t and they close on Sunday. Be warned!!!! These are the most incompetent people I have met in a service department.
7 years ago (04-11-2017)
I explained the same problem to three different people. Each giving me different prices. Had locked my car in the "mykey safety feature" was told 160$,300$, and 400$. Different people BUT SAME PROBLEM!. So I left and got it fixed for 110$. Simply put they are Thieves. Never doing business here again. Also they get paid by commission so they'll try to sell you the most expensive part. Avoid avoid avoid.
8 years ago (04-08-2017)
One star is to much for this dealer... This was the worst experience buying a car. They first give me a final price for a car, I agreed.. We started the process I gave them $3,500 down, they came to me with an exorbitant monthly payment and I wasn't agree ..so the put all together a play.. Whatever, whatever, And zasss... by magic the came with a lower monthly payment but they asked me for $5,000 for a total down-payment..I hesitated but I gave to them.. And when I was signed I realized that they suddenly rise the final price that we were agreed from the beginning by $3,800 more... I was in shock.. This people are liers and they think that they can scam people... They lost me and I would never recomend this dealer At All!! NEVER EVER!
8 years ago (30-07-2017)
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