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H-E-B Fuel

  1. Telfair
  2. Sugar Land Gas Station

Reviews, get directions and contact details for H-E-B Fuel

Address: 530 Hwy 6, Sugar Land, TX 77478, USA
Phone: (281) 494-3690
State: Texas
Zip Code: 77478


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Reviews
Wow what can I say. We were making a dish for dinner and needed Fresh Dill. Went to HEB to get some Dill and since I was there I bought mushrooms, beer, milk, bananas, tangerine. Upon arriving home and started to cook the chicken, I unpacked the groceries and discovered the fresh Dill was not in the bags. The cash registered / sacked must have forgot to put the small bag of Dill in the grocery bags. Chicken was on the stove and didn't want to make another trip to the store but was not happy since the main ingredient for the recipe was Dill. Decided to call the store to make a point and to understand how to get the refund for the missing item...yes all this for 99 cents Dill ? Talked to a manager name Joe. Was real nice, apologied and said they will take care if it next time I come. A minute later he asked where I lived (only 5 min away if that) and volunteered to have a driver come to make sure we have the dill for our dish. Seriously ? A few minutes later another gentleman came to the door with the fresh Dill and threw in a couple desserts. Cannot say enough about the management here. Truth is yes we could have lived without the fresh Dill in our dish (even though we have no idea how it would turn out as it was our first time with this recipe) but HEB, Joe and the management team helped took customer service to an unheard of level. Been a fan and customer of HEB for a long time and will until the end. Thank you Joe and team! I totally forgot to offer the gentleman who delivered the stuff a drink. My apology! The Mai's family!
8 years ago (24-04-2017)
Seafood Department HAS ISSUES. I won't be going back to this HEB again. Bought a case of lobster tails on their recent sale. Box said 48 and charged for 48. Got home...re-packed them but there was only 43. Went back to the store with box and receipt. Went to Seafood Dept and explained. They said 'that's the way it goes sometimes'. The department is short-handed but the attitude of the staff has gone into the toilet. Store manager wouldn't even come out the listen to my issue. Hope the management gets its act together, the Seafood Dept staff find someplace happier to work...and take kindergarten counting class again.
8 years ago (24-03-2017)
I love that I can get in and out quickly on days that I'm in a hurry; but on days that I have time I love to look around at all the wonderful new products that they're bringing in all the time. It's wonderful for shopping organics too!
8 years ago (24-03-2017)
Great price on Rare Jumbo Red Argentinean Shrimp great flavor last seen at 4.99 a lbs
8 years ago (22-06-2017)
Love HEB! Prices can be a little high on some things but their variety of products and choices are amazing.
8 years ago (27-04-2017)
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