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Reviews, get directions and contact details for H & R Medical: Riabova Alexandra A MD

Address: 23800 Ford Rd, Dearborn Heights, MI 48127, USA
Phone: (313) 274-8181
State: Michigan
City: Dearborn Heights
Zip Code: 48127


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Reviews
Dr riabova is great her floor staff is great. the front office staff. used to be. now they are forgetful. missing co-pays. calling about results i did not order. arguing with me over the phone as i recover from gallbladder surgery
8 years ago (11-01-2018)
My wife has had to wait over an hour and a half to see Dr. Riabova on her first visit. The wait staff are friendly but not very helpful. They aren't straightforward with how long it takes to get seen by the doctor. The office has an outdated feel to it, with a lot of make shift cheap fixes to the office. I'm an not sure what takes so long because all of the people working there seem to not be very busy, chitchatting with other people in the office. I am never coming back here again. The office tries to be a one stop shop with a lot of different things to offer yet pay the price for not being competent to be timely with patients appointments.
8 years ago (29-06-2017)
Very poor experience. I waited 3 hours for my appointment just to have ten minutes with Dr.Riabova. She does not answer all your questions and hurries as quickly as possible. When you ask her a question she does not know, she brushes you off and says " I do not know everything. Look it up online." Her idea of explaining your affliction is printing off two papers off WebMD. I will not be returning.
9 years ago (16-02-2017)
What in the world??? Listen, Dr. Riabova and her staff are SAINTS. I love this office. They are down to earth and smart and somebody should be giving them some credit for all their hard work. They are really busy, but I guess that must mean they are doing something right. I wouldn't have anybody else taking care of my family.
9 years ago (13-09-2016)
Wow. First let me just say that I have been a patient with Dr. Riabova and her staff for about ten years. I am shocked at some of the comments that have been shared thus far about this office. While I cannot speak to everyone’s personal experience, I can only say that I find it hard to believe that they are talking about the same staff that me and my family have come to know over the years. In 2011, I had a stroke. When I called the office about my symptoms, it was Tikidra (I’m sorry, I’m not sure how it’s spelled) that convinced me to go to the hospital immediately. I didn’t want to go because no one ever wants to go to sit in the ER for a headache, but she convinced me that my symptoms sounded like something more serious. I am forever grateful to her because if she had not told me to go, I might not be here today. Now, I will say that this is a BUSY office. I have been in the lobby where every seat was full on more than one occasion. As far as I know, she’s the only doctor there most of the time and I’ve only ever seen about 3 or four nurses there at a time, sometimes there’s only one girl at the front desk answering phones, so all things considered, I can see how sitting in the office for a long time would be frustrating. I will say that if you are on a time crunch, you should probably plan ahead before coming in for an appointment. The staff has always been courteous and kind to me and my family even squeezing us in on days when we were really sick and the schedule was full. I don’t know the people that these other comments are talking about, quite frankly. Having some experience working with the public, I know how hard it is to satisfy certain people in certain situations. I can only assume that they are disgruntled about situations that could not be avoided. I am truly sorry that their experiences have led them to feel they have to tarnish the good names of the people that work here. Working with the public is a hard job and I know you can’t please everyone. If you are looking for a good doctor, however, please don’t allow a few dissatisfied people dissuade you. This is a good office with good people working there.
9 years ago (13-09-2016)
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