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Reviews, get directions and contact details for Hair Cuttery

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Hair Cuttery is the largest family-owned and operated chain of full-service hair salons in the country, with nearly 900 company-owned locations on the East Coast, in New England and the Midwest. A full-service, value-priced salon, Hair Cuttery Garden Square Center in Hialeah, FL offers cut, colors, blowout and styling trends for both men and women with no appointment necessary, as well as a full line of professional hair care products. Hair Cuttery is committed to delivering a delightful guest experience through WOW Service including a Smile Back Guarantee. Hair Cuttery is a division of Ratner Companies, based in Vienna, VA. Come visit us at 8645 Nw 186th St.

Address: 8645 NW 186th St, Hialeah, FL 33015, USA
Phone: (305) 829-1962
State: Florida
Zip Code: 33015


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Reviews
If I could leave this place 0 stars, believe me I would. Went to this hair cuttery on Sunday June 11 for a simple wash and blow dry considering their online menu, the one displayed on the wall and the one in the brochure state $20 regardless of length. Let's start by saying that I asked for blow dry with volume and try to get the tips to go upward, stylist was unable to do so, and used a curling iron without my consent. Went to pay and what was supposed to be a $20 service became a $45 dollar expense. I asked why was I getting charged more than advertised and she told me because my hair was too long. Bare in mind the brochure says no additional charge for length. The stylist told me that I had to pay $45 because my hair was too long and the $20 service is "for older ladies with short hair". Right there I had more than enough reason to be upset. Additionally she charged me $7 for the use of the curling iron which I did not ask for. Again I had to tell her that was not something I consented for. Stylist got upset and brought the price down to $40. WOW a whole $5! And if this wasn't enough, I came in with my younger sister and the same thing happened to her. She came in for a shampoo, cut and blow dry advertised at $28 and was charged $45. I will NEVER return or recommend this place again! Worst staff ever, no customer service, no education and worst of all they don't even know how to do their job right. Please be advised I will be contacting customer service and reporting this incident as I do have copy of the receipt and the brochure that says otherwise. My credit card company has been advised and payment has been placed on hold. Dispute as been initiated. I know this is extreme measures for such non-sense but I refuse to be taken advantage of or treated in such manner.
8 years ago (12-06-2017)
Horrible. Have had my hair cut multiple times and each time they manage to cut it worse and worse. I asked to keep my waist length hair long, adding layers. By the time she was done, the stylist cut my hair to above the shoulder length with no layers. Not to mention the cut itself is extremely uneven. Now I have to wait for it to grow back before I can even try to go somewhere else and have it fixed.
8 years ago (04-02-2017)
Terrible experience I had never got my haircut worst than hair cuttery
8 years ago (20-03-2017)
So I got my haircut from Orlando for the first time....he has been there for many, many years. He truly is a wonderful hairstylist, he has great customer service.He did a wonderful job at cutting my hair. He did exactly what I asked of him. I love my hair!!! 😁💯💁🏼👌
9 years ago (11-03-2016)
This place sucks big time, I went on a Friday morning to get my hair done. Waited for 15 min the place was absolutely empty with no customer and no one came to help me. I do not recommend anyone to go to this place.
10 years ago (06-06-2015)
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