Hance's Uptown Collision Center

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Address: 4829 McKinney Ave, Dallas, TX 75205, USA

Phone: (214) 666-5291

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State: Texas

Zip Code: 75205

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Reviews

I recently had some work done on a bumper scratch & they were outstanding. They were very friendly, came out & gave an honest assessment of what I was looking at, my options, the amount it would be & a timeline to do the repair/repaint.  They said it would be 2 days (which was amazingly fast) & it was 2 days. They did an outstanding job & the result I was very happy with. Overall a very positive experience. I would use them again & highly recommend them.

 9 years ago (22-11-2017)

The team at Hance's were incredible and fulfilled every promise made.  More importantly, my BMW presented some complex electrical challenges that took a bit more time than expected.  But, Rob made certain that I was in no way inconvenienced by arranging for a rental -- at their expense -- completely unexpected, but totally appreciated.  While their pricing may be a bit higher than other competitors, their commitment to meeting their customers' expectations and ensuring that I was completely satisfied more than justified their pricing.  Their expertise, attention to detail and perfectionism is extraordinary.  Don't for a second question going with these guys over other shops.  Hance's deliver everything they promise and are completely honest and transparent throughout the entire repair process.

 9 years ago (12-08-2017)

This was my first experience with Hance's Uptown Collision Center and it was a great one.  Rob, Lauren and Drew were all so wonderful to work with, so efficient, so patient, so calm and so professional.  The work they did on my car was perfect and done within the time and dollar estimate they gave me. They even sent emails with a chart showing the progress of my repair and when my car would be ready.  I highly recommend Hance!

 9 years ago (26-10-2017)

They did the job correctly in the allotted amount of time.  I had an insurance collision claim. I would recommend using them without hesitation.  Family owned.

 9 years ago (01-11-2017)

I understand that during a repair new damages will come to light but taking three full weeks in comparison on the one that it was supposed to take it a bit much. Then again, I’m not in the industry & don’t know how long it takes to order parts, labor hours, etc. The true reason for the three star review is that the vehicle was delivered to us with a soaked, now water stained, back seat.

 9 years ago (02-01-2018)

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Hance's Uptown Collision Center

Reviews, get directions and contact details for Hance's Uptown Collision Center

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