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Reviews, get directions and contact details for Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa
Address: 124 S Point Blvd, McDonough, GA 30253, USA
Phone: (770) 901-2428
State: Georgia
City: McDonough
Zip Code: 30253


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 6:00 PM


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Reviews
My husband purchased me a gift certificate for a facial for Christmas, and I finally had it this past weekend. 100% satisfaction here. I called on Saturday morning and booked the appointment for later in the afternoon. I arrive 15 minutes early as asked, completed my paperwork, and was in the room within 10 minutes of arriving. The experience was all around wonderful. I never felt pressured to purchase the products after the facial as I have at other spas in the past. I will definitely be returning.
7 years ago (13-03-2018)
I had my first massage with the company on January 12th 2018. I decided to purchase a membership in the amount of $59.95. Starting the following month. I called and tried to make an appointment for the second week in February and when the days that I requested were unavailable I decided I would call back later assuming Valentine's Day weekend they will be booked. I then went online to schedule an appointment for the 24th which is today. I walked in on time for my appointment, I was told my appointment was not in the system and to try to schedule next week.... well it's only 4 days left in this month so I did not get the massage that I paid for via membership. I decided to cancel the membership but the membership cancellation policy requires that they bill you for one more month.... so that's another massage for the next month that I will be billed for, for a massage I will not receive.
7 years ago (24-02-2018)
Love having a professional high quality day spa in McDonough!! I go regularly for massages and facials! Lisa is the bomb for facials and Nels and Shasta for massages!! Awesome price! Great location and atmosphere! Highly recommend!
7 years ago (28-01-2018)
I wanted to surprise my husband for his birthday with something that I knew he wouldn't do for himself. I went in on 4/5/18 to book an appointment for full body massage. I was able to book an appointment for the next day. I requested that it be a female who would provide the services. The young lady agreed and I proceed to pay. Paid for everything in full on the same day b/c I wanted him to experience having a spa day without a wait. We arrived 15 mins early like I was told. When we get there and fill out paper work. Out comes a guy who stated he would be my HUSBAND massage therapist 😩. After sharing information about what I booked. Needless to say I had to get a refund. They didn't try to accommodate me at that time. I was told that I can reschedule for a later date (3 days later). I had already paid in full $109.35. Can you say "SPOILED SURPRISE" I left disappointed and so did my husband b/c after he learned what the surprise was. He was excited. Do to the fact that he does construction work. Constantly using all muscle I thought this was a great bday gift. Bottom line..... It was our first experience with them and it was a bad one. Never again. We will travel out of town next time. Oh did I mention we live less than 5 mins away 😒
7 years ago (06-04-2018)
Staff was not very friendly. I have had tons of massages and this is the worse one I have ever had.
7 years ago (17-04-2018)
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