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Reviews, get directions and contact details for Hanes

"Located in Gretna at 21311 Nebraska Crossing Drive is full of name brands that include Champion, Maidenform, Hanes, and more, this store is the perfect one-stop shop for up to date styles and the basics. We do FREE bra fits inside the store, and there's always a great deal to take advantage of."
Address: 21311 Nebraska Crossing Dr B125, Gretna, NE 68028, USA
Phone: (402) 332-5646
State: Nebraska
City: Gretna
Zip Code: 68028


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Reviews
Good prices on Hanes, Champion products and more. Good prices, with some buy one get one free or half off. The staff was really nice but maybe under staffed for the work that needed to be done. I got packs of boxer briefs, the second one half off and my wife got five bras for $10 each. She was very happy with the buy as she hasn’t found these any place else, even at Victoria Secret. For comfortable relaxing clothes, this is a great spot to find what you need.
Shopping 10/10/2022. I stopped by to pick up bras and underwear for myself. Saw an employee and asked directions to both. Disappointed in response, basically waved in the direction of what I was looking for. Found what I needed and went to check out. Your salesperson was stocking, ok wait a few minutes. After a bit, no acknowledgement of my being at the register, another customer walked in and was not greeted. I started my stopwatch. The other customer walks around the store and leaves, not a peep from your sales person. At five minutes, I leave my selection on the counter and inform your sales person there will be no sale today to me and leave. I realize you're short staffed, but....
The customer service was top-notch. Employees were on the floor helping customers the best they could without the use of dressing rooms or being able to help with bra sizing and fittings. Also someone was there at the door not only to greet but also to keep track if number of customers in the store.
Extremely rude staff. I purchased a product that had ripped packaging. I was told it wouldn't be an issue to return it if it didn't work out. I went to return it and the staff told me it had been used and I couldn't return it. I explained that the packaging was ripped when I got it and that you could clearly see the items had not been used or even removed from the packaging. I was told to call back Thursday and ask for manager because she didn't know what to do.
My family and I were in this store tonight and I will be honest to say I was totally appalled. The store closed at 7pm, and we were told at 640pm that we had 5 minutes left. THEN, when I went to pay @ 645 pm, I was told that I could only use a credit card as the registers were closed out for the night. As the cashier rang up what we were buying, I questioned that my daughters shorts were rang up at 30% off instead of 40%, which is what the sign said. I was told the signs that were out now were for tomorrow's sale?!?!? I ask how I was to know that and suggested that maybe the signs for tomorrows sale should be put up AFTER the store closed.. The lady finally agreed to the 40%, but was NOT nice about it.
While the store is smaller than I thought it would and the selection wasn't terrible the service was ABSOLUTELY AWFUL! Started with the lady at the door and ended with the lady behind the counter getting mad that people were waiting in line being quiet, respectful and polite I might add not sure what was wrong with these people.
yeah okay so , I went to Hanes to the store with my sister , they greeted us and everything, while I was browsing though the section the men’s side because I like oversized sweaters one of the employees kept following me and told me that they recommended me to go to the women’s section to find a sweater that will fit perfectly. I indeed knew I was in the men’s section, she was acting like I didn’t know where I was at. I felt really uncomfortable by her , she was disrespectful but I do appreciate her telling me that I was at the men’s section , thinking that I didn’t knew.
I had a wonderful experience while shopping with Hanes recently. A very nice woman, Ute, I think she was the manager was so helpful when I was browsing for a bra. She gave me a bra fit that literally changed everything. I’ve received bra fits before at VictoriaS, but i always felt a bit off and somewhat uncomfortable. After my bra fit with her I tried on the bras she recommended and I felt so comfortable, It made me look better, and gave me more confidence. Turns out I was wearing a size and a half too big for years! I’m so grateful for the help! She also helped me find matching pairs of undies to go with my new bras! This is a game changer for me. I will be coming in Hanes for my underwear and bras from now on. Thank you Ute! :
I have gone out to this store twice this week. Once at 4:45 and once at 4:50, every time I have gone the doors are already locked and no one in site. The clearly says they close at 5pm not that they close 15 or 10 minutes before 5. I have also called plenty of times and all it does is ring. I wish they knew how to answer the phone or even close at the time it says they are going to close.
Went to Hanes Brands with my mom, she was in need of some new items. The girl at the desk was new and very nice. I don't blame her at all for the awfulness of the person in charge. That person was very rude, unhelpful, hardly present for her frequent smoke breaks. We will not be back.
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