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Happy Feet Plus - Ft. Myers

  1. Florida
  2. Bonita Springs Shoe Store

Reviews, get directions and contact details for Happy Feet Plus - Ft. Myers

Happy Feet Plus - Ft. Myers
Address: 9902 Gulf Coast Main St d125, Fort Myers, FL 33913, USA
Phone: (239) 337-9810
State: Florida
Zip Code: 33913


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Reviews
My first visit to Happy Feet in Ft. Myers was in February of this year. The sales associate was delightfully pleasant and very helpful. We had been searching everywhere for a specific style/color shoe and when we called the store, they had the one we needed and in my teenage daughter's size. The store was going to close and we were traveling home after a competition and a half hour away-- but thought we could make it. We did ...and the associate had held the shoes for us. They were perfect and the associate, who I believe was Lindsey, was very friendly and helpful. As a result of that positive experience, when I wanted to buy more shoes as a gift for my daughter, I immediately went online to find the phone number of the store to see if they had what I wanted. The phone was answered by the store manager, Pat. She listened to my needs and was very helpful, even to the extent of looking up the exact style/color/size of the shoe we had purchased so I could know what to buy. Pat was very professional and friendly, and patiently assisted me. As the shoes needed to be shipped out of the country, it turned out we couldn't get them delivered in the time frame needed. However, I assured Pat that we would be back to her store to buy more shoes in the fall-- even though we could buy them closer to where we live. The customer service here is exceptional and refreshing. I want to do all possible to support the businesses that provide this kind of service and quality products. I can't say enough good things about this Happy Feet store in Ft. Myers. Kudos to Pat and her staff!
8 years ago (21-06-2017)
Arrived at 10:25 AM because they open at 10. They were still closed. When I tried the door again 20 minutes later it was open. I went in and was able to try on about 6 pairs of shoes. The staff was knowledgable and friendly. Unfortunately they only carry one of each shoe at a time so there was nothing available for me to take with. Being that I only get one day off, I decided to shop around and ended up finding a better sale at a competitor who had my shoe in stock to wear to work tomorrow!
8 years ago (24-10-2016)
I came to Happy Feet Plus because I needed better work shoes. I was experiencing severe pain in my left foot to the point that I couldn't walk in the mornings for the past week. It was excruciating and I was in tears. I walked in and was immediately introduced to Patrick (The Regional Manager). I told him my problem and he told me I had Plantar Fasciitis that I heard I might have from my coworkers at Publix. He immediately got me measured and told me where my problem areas were and what I needed to do. He recommended a few shoes and I also told him I needed new running shoes which I did not come in to buy until I saw a pair that I absolutely fell in love with and had to have. I told him that I needed a good pair of work shoes because I am on my feet standing a lot. He told me to go sit down and relax and he was going to do the shopping for me which I was not expecting because you walk into a place like DSW and you have to do the searching yourself for a good pair of shoes. He also recommended a pair of insoles for correcting my problem. I was in so much pain and he did all the work. He put the insoles in and put my foot in the shoes and even laced me up and got me walking around the store and I felt better. I was even jogging around the store just to see how even the sport insoles did in my new running shoes (even with the pain in my foot). This was an activity I did not even want to do before. I still have pain but it was no where near as bad as it was. He was attentive and answered all the questions I had. He even brought me a pair of massaging sandals that he said will help my flat feet by giving me arch support that I can where around the house and out and about while detoxifying my feet. He is very knowledgeable and I left spending more money than I originally intended to but I know it is an investment than having to have foot surgery. I highly recommend him. I will definitely be going back in the future. He is wonderful and amazing service. I felt like this is how purchasing shoes should be where you are given premium service and the customer is the focus and given individual attention. I enjoyed my shopping experience. It was fun again to buy shoes. I will be bringing my husband. I actually miss being treated that well in a retail atmosphere so keep it up. Best service I have ever received and I wish more places were like this and having a personal stylist. AWESOME JOB!!! I am one very satisfied customer
8 years ago (02-02-2017)
Lazaro was amazing, a virtual mind reader once he saw my high arches. He found the perfect for orthotic inserts for me and recommended several brands of shoes that were like wearing a foot massage. I felt very good about spending my money there! Highly recommended.
9 years ago (28-02-2016)
The manager is super nice and went out of her way to make sure I was happy!
9 years ago (09-09-2016)
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