Health Services of North Texas

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About

Health Services of North Texas provides primary medical care for the entire family from infants to grandparents including prenatal care.

Mission

Improving the quality of life for all North Texans through medical care, support services and advocacy.

Products

Primary Medical Care, Counseling, Prenatal Care, Pediatric Services

Address: 4310 Mesa Dr, Denton, TX 76207, USA

Phone: (940) 381-1501

Website

gro.xtnhtlaeh@nosnhojt

State: Texas

Zip Code: 76207

Update Info

Reviews

I’ve been coming to this office for around almost two years now. Normally I don’t ever have any problems. The last visit though was awful. The lady who works at the desk to the right as soon as you walk in and go through the other door is extremely disrespectful. She honestly looks like she hates her job. If you ask her a question it’s almost like you’re bothering her. I went to get my daughter her well child checkup and she said I needed my shot records. I didn’t understand why because when my daughter enrolled in school I picked up my records from this location. She looked through the system and couldn’t find them. So they just disappeared? When I offered to get them faxed from the nurse at the school she basically told me I needed to bring them myself. On top of that I took off the whole day from work and my daughter from school to be seen. Then when she said that she would have to reschedule the appointment she said that she only had an 11 am appointment. So of course I took it but that would only mean I miss more work and my daughter more school. So I called the actual scheduling number and they were able to get her into a 9am appointment. Is this office that incompetent? Also have you looked at how many “1” star reviews you have? Shouldn’t that make you want to be better and have a better staff?

 9 years ago (21-09-2017)

UPDATE: I spoke to Teri Johnson this afternoon, and she was very helpful in seeing to it that my brother is scheduled for an appointment tomorrow. We'll see how that goes tomorrow, and I hope that this will lead to the infection issue being adequately resolved. Thank you Teri for your assistance in this situation. 

I've heard good things about Dr. Nuspel, but this place is apparently WAY understaffed for patient demand. My brother has been dealing with a toe infection that could possibly affect his bloodstream, and there's been no sense of urgency shown by the front desk staff to have it addressed. Their response is "sorry, call back tomorrow (or next week)" for several days in a row. I'm beginning to wonder if this place overall is not much more than a glorified Care Now. Sorry, but this isn't the common cold -- it's a months-long infection that needs to be addressed asap. However, this place serves as a prime example of what's wrong with the modern health care industry.

 9 years ago (25-10-2017)

I visited Health Services of North Texas yesterday for the 2nd time. My first visit was quick because I just needed to get my flu shot. My visit yesterday was out of utter desperation! I was sick. I called the office around 2pm to see if I could get a last minute appointment . The woman who answered the phone was sympathetic and told me they had one appointment at 4:20pm that had not been confirmed. She said they would give that other patient a call to see if they were coming in and that she'd give me a call back to let me know. Long story short....I got an appointment! 

I waited for less than 10 minutes in the waiting room before being taken to an exam room. My whole experience was such a relief. A sinus infection that could have kept me from visiting my nephew in Austin was taken seriously and treated with an antibiotic. I feel so much better today.

Each person I encountered at HSNT was kind and concerned. The medical assistant, Azaira, was excellent at her job. You could tell that she liked her job. Jennifer, the Nurse Practitioner, gave me practical advice and I felt comfortable being honest with her. The woman who handled my check out, Marisol, was sweet and thorough (EVEN at the end of the day!)

Overall, it was a great experience and I'm feeling more like myself today!

 9 years ago (13-10-2017)

Very compassionate Doctors and nurses, and front desk staff. They were a Godsend when I was going there, God bless them all.

 9 years ago (13-10-2017)

I have been twice and it's been amazing also my son went to see Dr Jackson and I am very pleased with the doctor and the staff!!

 9 years ago (07-10-2017)

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