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Heiland Auto Sales

  1. California
  2. Arroyo Grande Car Dealer

Reviews, get directions and contact details for Heiland Auto Sales

About

Gorilla Sized Savings! We are located caddy corner to the Chevron on Broad Street in San Luis Obispo.

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Best Deals in Town!

Address: 3249 Broad St, San Luis Obispo, CA 93401, USA
Phone: (805) 474-4004
State: California
Zip Code: 93401


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Reviews
I recently purchased a 2002 Excursion from Heiland Auto. I had been searching for this very specific vehicle for weeks, and as soon as it came up on Craigslist I called and talked to Alex. Alex was very helpful and respectful, and worked with me to get a very fair price. Since I was an out of town buyer, Alex took the time to take additional pictures and was very up-front about the minor problems that the vehicle had. I drove three and a half hours to get down to the dealership (from the bay area), and Alex stayed late on a Saturday to facilitate me. The vehicle was exactly as described. The deal was smooth and the car is great! I would definitely buy from Heiland again.
11 years ago (02-12-2015)
These guys led me through every car buyer's worst nightmare. I bought a 2003 Jetta from them, and 4 days off the lot, wouldn't you know it the check engine light came on. I took it to get it checked out, and the cost to repair the car was more than half of what I paid for the whole car. I contacted heiland, hoping that they would help me out. I mean, the check engine light coming on after less than 30 miles is pretty shady, but I gave them the benefit of the doubt and an opportunity to help me out. They offered me roughly 1/8th the cost of the repair, and wouldn't let me return it. Now, these guys talk nice on the phone and were nice to me in person, but that doesn't change the fact that I'm paying 1.5 times the value of the car just to drive it again (by the way, the issue was with the transmission, making it unsafe to drive). I talked to 2 different mechanics, and I have it on record that if the car had been checked out, the issue would definitely have been found. Heiland has repeatedly told me that they had the car checked out before they sold it. What I infer from this situation is that Heiland had a car on their lot with a transmission problem. I'm betting that because it still ran, they cleared the check engine light, and put it on their lot waiting for someone to buy it. The check engine light usually takes a few days or weeks to come back on, but hey there's only a 3-day return policy. This is fraud, plain and simple, and I plan to prove it in court. I have my testimonies, and I'm in the process of taking this to small claims. When this gets resolved, I'll update this, but the point of this review is: Even though they talk and act nice, DON'T TRUST THEM. If you like a car on their lot, always get it checked out by a trusted mechanic before you make the final purchase, or just go somewhere else.
14 years ago (06-11-2012)
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