Helen Hong DMD

Reviews, get directions and contact details for Helen Hong DMD

Story

Our practice has been serving the Peninsula and Bay Area communities for over 30 years. Our patients receive individual attention from our dentist and friendly staff. We have always fostered a comfortable environment in which our patients feel warm, connected and at ease. Our patients feel happy to refer their friends and family members to us.

Address: 34 E 28th Ave, San Mateo, CA 94403, USA

Phone: (650) 349-2343

Website

moc.liamg@dmdgnohneleh

State: California

Zip Code: 94403

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Reviews

Dr. Hong was my dentist while I was living in San Mateo. I have since moved and become a dentist myself. As a dentist now, I have an even greater appreciation for the clinician and provider she was to us. We had always loved her and her office - she’s a conservative doctor who treats you like she would her own family. She helped me greatly with my TMJ then, and it still impacts me positively today. I highly recommend her!

All of the staff at Dr. Hong’s office were very welcoming. I have an anxiety of seeing the dentist, especially with my fear of drowning, but the dental hygienist was caring and made sure I’m ok. One more good thing about their service is that they show you the cost upfront which helps you make informed decisions about your upcoming appointments. I definitely recommend seeing them!

Debbie is the best dental hygienist. She was really thorough and has a kind and calm demeanor. She made the experience a lot easier for someone like me who have so much angst about going to the dentist. Also, she did not try to shame me about the excessive plagues on my teeth. Despite the fact that I did all the required dental care steps at home everyday, plagues are still a problem for me. Unlike other hygienists I had,  Debbie never commented this as an issue. So appreciative of her professionalism.

The whole team is great! Dr. Forer takes care of business and makes sure you’re comfortable. Jennifer at the front desk goes through everything beforehand so there aren’t any surprises when you pay your bill. Everyone is very thorough and friendly. Highly recommend!!

Would not recommend this dental office. The front office staff not friendly, the treatment room was freezing, needed a blanket. The dentist would not even see me unless I had an x-ray first. The office asked me to email my x/rays from my previous dentist. I emailed my previous dentist 2x to send the x/rays and copied this office on the email. No one f/u to see if the x rays were received. Not professional. When I refused the x rays Dr. Hong said she does x rays every year, that is her process. I refused because x rays are not needed every year, and this is the first time I heard this from any dentist, not ethical. Not interested in this money hungry dentist. Going elsewhere.

My experience with Connie was wonderful. She was gentle and professional, and helped me improve the way I care for my teeth. Great people in this group, starting with Dr. Hong.

I cracked my crown on Friday while eating a sandwich. Dr Hong saw me the next day on a Saturday! It is so rare to find a dentist who is open on a weekend and am so thankful that she was able to see me soon since my tooth was hurting. She is so very gentle and thorough. In the mist of coronavirus pandemic I never felt so safe going to a dental office. The whole team was on top of keeping everyone safe and taking precautions in every way you can think of.  Dr Hong and team are the best! My new crown feels so great I can finally chew and I even had my teeth cleaned!

My whole family comes here. Dr. Hong has been my son’s dentist since his very first dental checkup as a toddler. He doesn’t know dental appointment could be a scary.

I had booked an appointment today and upon arrival, a technician told me that my appointment was never confirmed, even though I had confirmation. They said they were fully booked and that they were not able to see me. This was very unacceptable, as I had to take off work today to go to this appointment.

Great experience! Super friendly team and very clean office. Learned a lot of things that I did not know as well!

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Reviews, get directions and contact details for Helen Hong DMD

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