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Hen House Market

  1. Kansas
  2. Lenexa Grocery Or Supermarket

Reviews, get directions and contact details for Hen House Market

Address: 4050 W. 83rd Street, Prairie Village, KS 66208, USA
Phone: (913) 648-1441
State: Kansas
Zip Code: 66208


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Reviews
I got all the way home only to discover numerous items including the deli meats and smoke salmon were not in the bags. I checked the receipt to see if they had been rung up and yes they were. I called the store and a man named Rick asked the clerks if any items were left behind. None reported. He then said the items must still be in my car. I told him they weren't, but I went outside to check. No other bags in the back of the station wagon. For Rick to accuse me of lying was demeaning. He kept insisting that because they didn't have them, I must. Until I said I was going to dispute the charges on my credit card they weren't prepared to resolve it. He then told me to come back to the store so they could "take care of it". How do you weigh out meats/salmon to hit the exact same weight/amount I was charged? It irkes me to no end that I have to make a return trip to the store when it is 95 degrees out. I had planned to meet up with friends this evening. Aaargh. Incompetence at its finest. I should also mention that the bagger had come running out with a bottle of ice tea while I finshed loading my groceries in the car. He thought it was mine and didn't make it into my bags. I bet the deli meats and salmon went to the customer behind me. Update on the above. I went back to the store several days later due to being out of town and spoke with the gentleman behind the customer service counter. After telling him what transpired he credited my card, and offered an apology. I then went shopping for the missing deli items. YEA! I will say this, the deli and meat departments are awesome, with great people who work in those departments! The veggie and produce items are most always fresh & top notch. I bumped my original score of 2 stars to 4 stars due to the customer service I received and them crediting my charge card. If there had been any issues with this I was prepared to drop them to 1 star. So thank you Hen House!
9 years ago (19-07-2017)
Always find what I am looking for! The store is clean and the employees are friendly.
9 years ago (23-08-2017)
Freshly squeezed orange juice! Tons of fresh foods!!! In love!!!
9 years ago (17-07-2017)
THIS is what a market should be! GREAT fresh food, including delicious prepared foods, in a wonderful atmosphere. I especially love the freshly prepared chopped salad that comes with bakery fresh hard rolls. THAT is GOOD! Meats and Fish are so good that I can't go to Price Chopper any more. OK not every person can be as friendly and helpful as Rick Allison, who is almost always there, and who's cheery voice chronicles fresh specials throughout the store, but most try. HEN HOUSE IS ONE OF MY FAVORITE THINGS! Brad Lee
10 years ago (09-05-2016)
I go to this Hen House location often (at least 3 times a week). The employees are friendly and helping. The big bother is the music that plays at this store, it is repetitive and outdated.
9 years ago (22-04-2017)
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