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Reviews, get directions and contact details for Heroes Fitness North Midland

Address: 4400 Midland Dr #2001, Midland, TX 79707, USA
Phone: (432) 699-0227
State: Texas
Zip Code: 79707


Reviews
This is a great gym for anyone, if you're a novice-expert you feel comfortable going here. They provide great classes and the equipment is acceptable. The biggest problem are some of the employees. I go here maybe 1-2 times per day, and I always see them doing the same thing.... they're on their phones, behind the desk talking amongst themselves; meanwhile, weights are laying all over the place and customers are ignored (employees won't even greet or check customers coming in). Some employees are great, but the vast majority of employee customer service is the absolute poorest in the area. If I had a closer option for another gym, that would be the only reason to consider leaving... that is, unless you don't want to pay for a membership and sneak in... feel free, these guys don't check nor care. ---- It's been three months. No change in staff personality, I can be as friendly as possible but some think they are too high and mighty for a "hello and goodbye". I'm finished being nice to the afternoon staff. Erma needs an attitude change.
10 years ago (16-06-2017)
It's basically a usable gym but there's nothing inspiring about the ambiance, the state of the equipment, or the front desk staff. Most of the front desk staff are cold. It seems like a few do most of the work. The ones that sit at the desk all day are either on their phones or gossiping with each other. This location has great hours (24/7) but there's a lot to be desired. My top complaints are the fountains dispensing city water and lack of air circulation in every room. HEROES, are you really too cheap to install and replace water filters like any dignified establishment in town and provide some A/C or at least fans? The equipment is not bad but it's obviously aging. Some of it should be replaced or repaired, e.g. torn cushions, missing pins, squeaky cables. What's not as important but something that makes me not want to return are the wafts of weird smells encountered at the threshold of the upstairs locker rooms, dirty commodes and overall dingy bathrooms, and potholes in the parking lot. I don't see where the money from the membership fees is invested to provide the customers a great experience.
9 years ago (31-07-2017)
It has everything I need, I work in the oilfield like everyone else. So it deff. beats hauling my weights around, yes it's busy most of the time but that's typical; the fitness industry is booming, I usually use the gym on Meta and this location on the weekends. I was a member when it first open in San Angelo and then switched. I still use another gym in San Angelo. But while at work hero's is my gym. I agree that not all the staff is friendly, showers can be cleaner and weights are usually not rack. But I'm not here to make friends anyway and some of the guys I've ran into have been friendly (george) I love the atmosphere, a ton of the members are jacked and sometimes I feel a little insecure, it's not usual for me to go to a gym and be the smallest guy their, but mist of Thor time it motivates me. It seems like mist of the staff are in shape as well which I really respect being that they sell fitness. Over all im satisfied with the gym
9 years ago (18-09-2017)
The place has really gone downhill in the past few months. Front desk people aren't very friendly. The weights are never where they should be. I won't blame the cleaning staff because I've seen them re-arrange them thousands of times. So for that A+. But cracking down on members to put their weights away would be ideal, of course, everyone is too busy yapping to pay attention to what's going on around them. Seriously looking to find a different gym, because my wife and I are getting tired of this place.
10 years ago (19-05-2017)
It's a great gym as far as what they have to offer. The only issue with the gym is the management time after time get complaints of their employees harassing and in some cases their the trainers are sleeping around with members. I over heard recently that there was an issue with a member and a trainer named "Matrix Alexander Lopez" to be exact that he was sleeping with a members wife and the member got suspended while the trainer that is employed there didn't get fired or suspended for his actions. A lot of members are leaving due to the lack of respect and professionalism that is carried at Heroes Fitness here in San Angelo tx. Be cautious friends or this could happen to you!
10 years ago (02-05-2017)
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