Hertz

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Address: 1177 Red Cleveland Blvd, Sanford, FL 32773, USA

Phone: (407) 585-4410

Website

State: Florida

Zip Code: 32773

Opening Hours

Monday: 8:00 AM – 11:00 PM
Tuesday: 8:00 AM – 11:00 PM
Wednesday: 8:00 AM – 11:00 PM
Thursday: 8:00 AM – 11:00 PM
Friday: 8:00 AM – 11:00 PM
Saturday: 8:00 AM – 11:00 PM
Sunday: 8:00 AM – 11:00 PM

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Reviews

CHeck out was fast along with drop off which is always a plus.  I also love that it is connected to the airport so you don't have to travel far with your luggage.  The opportunity comes in the selection of cars.  The choices within the category were only 2 different make/model and neither had any luxuries.  I would assume that spending more gets more but sometimes all cars have a few perks.  It served it's purpose though but nothing above.

 7 years ago (04-01-2018)

The employee at the desk was very unprofessional (Dustin). I reserved my vehicle weeks in advance, but when I got there the vehicle that I reserved was not there. Dustin told me that reserving a specific make or model was not possible, so with that said, he gave me a different make and model which had a service light, check engine light, and traction control light on. Dustin did not notice them and I was told that my vehicle was ready in the parking lot. After returning to the the counter I was left with no option but to take a smaller car. I told Dustin that the vehicle that was given to me was too small (a tiny trunk and very uncomfortable seats). There were other vehicles in the parking lot, but the Employee insisted that those cars were reserved for other clients. (Hey! He told me I could not reserve the toyota I ordered in the first place) I asked him for the Manager and he refused telling me there is no manager in a very disrespectful way. 

Then I left with the Kia Soul and no other option and started making phone calls to find another location where a better vehicle was available. The back seats were so small and uncomfortable that made the ride so unpleasant. After a 2 hour ride, the passengers in the back started complaining about back pain due to how uncomfortable those seats were. After 6 hours of non-stop calling other locations, we found the only location that was able to help us with another vehicle. What a difference. We did not enjoy 60% of the trip because of the time we wasted trying to fix this. I will not work with this company again. There is only 1 respectful employee out of the hundreds.

 8 years ago (13-11-2017)

Ease of picking up car and return was a breeze, car was clean and ran well, this is my second rental from this location in 3 months, Great Job Hertz !

 8 years ago (05-12-2017)

I accidentally booked a car at Orlando International, because that's where I thought I was flying. I had no idea there was another international airport in Orlando (Sanford). Anyway, John was so incredibly helpful and understanding, he got us a great car, and even saved us some money. Apparently this mix-up happens frequently in Orlando. I'll be back with Hertz again and again. Next time, it'll be at the correct location. ;-) Thanks John!

 8 years ago (07-08-2017)

Great desk service, clean and reliable car, fair price. Easy pick up and return (6am). Will most definitely use again.

 8 years ago (25-09-2017)

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