Hertz

Reviews, get directions and contact details for Hertz

Address: 20 Ibm Rd, Poughkeepsie, NY 12601, USA

Phone: (845) 462-6160

Website

State: New York

City: Poughkeepsie

Zip Code: 12601

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: 9:00 AM – 12:00 PM

Update Info

related searches: Hertz car rental, Hertz unit, Hertz customer service, Hertz phone Number, Hertz Near Me, Hertz Transporter, Hertz login, Hertz Germany contact

Similar places near

Enterprise Rent-A-Car 3 miles Always great service. Attentive and respectful. My car is ready as promised, the co...

D & D Rentals & Used Car Corporation 4 miles

Reviews

They made a difficult situation more difficult by not having a handle on their job. Almost to the point where I was going to have to go somewhere else. Until one of the girls popped into the back and got a solution for the bearded hipster manager who just sat in his office with the door opened not offering any help. Real service is dead in America, people no longer understand how to treat people like people. Just by the book drone like behavior, in service no should be a last resort. 

Very accommodating to their white customers, not so much for me. Couldn't find my changed reservation that I made through the AAA app. Wouldn't rent to me because I didn't have a major credit card, though I was willing to pay upfront, which I was able to do in the past at another location. Where the consistency across the company. In the end I paid the highest rate possible for a car that has an odor, 1/2 full tank and was dirty inside. They forgot to mention whether or not it came with easy pass. They just seemed kind of aloof, dumb and just plain unhelpful. I missed an interview, and arrived to work late, as they serviced others while processing my almost $500 compact rental, yes I'll get a deposit back, but come on... 

I rented in a Middletown location and they were very accommodating, maybe it's because the representative was black, I don't know. I just know that after this I will never rent with Hertz again. Or I'll just seek out locations with people that can empathize with someone that doesn't look like them.

 8 years ago (23-01-2018)

Everything was perfect.What realy set this experience apart was the genuine and consistent customer service I received. I was picked up by a lyft driver named Jesse. He was very courteous and personable. When I arrived to Hertz, I was paired with Christina. She is a beautiful woman inside and out. She was so helpful, we conversed like we were long time friends. She assured me that everything would be taken care of. She answered all questions that I had. She made me really feel like a valued customer. I have 0 complaints about this experience.

I hope she sees this and it is passed on to maybe a district or regional manager. There was also another lady there, I believe her name was Shantelle (pretty hair color and style) she also checked up on me. She did not have to do that. They both helped to put me at ease and I hope they have only positive things happen to them and I wish them the best!

 7 years ago (28-03-2018)

Great, friendly, customer oriented staff, with nice selection of newer, low mileage cars. I rent from this location frequently and NEVER disappointed. This location is my first and only choice when it comes to renting a car in Dutchess County and surrounding area.   They get A+++ in my book

 8 years ago (01-02-2018)

Car choice availability is a main problem here call them before you go there.. executives here are good talk to them they will help you out.

 8 years ago (08-12-2017)

I had no problems here, though I had read bad reviews of the place. I was in and out with my rental in less then 15 minutes. Courteous and helpful staff.

 8 years ago (15-10-2017)

Comment on this business

Map, Satellite View
Street View

to add Hertz map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=hertz&id=1472418&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/hertz-i1472418.html" target="_blank" title="Hertz">Hertz</a></p>

Reviews, get directions and contact details for Hertz

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies