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Reviews, get directions and contact details for Hilltop Fish Fare & Steakhouse

About

We'd love to see you at the top of the hill!

Address: 1602 E Roosevelt Blvd, Monroe, NC 28112, USA
Phone: (704) 289-3733
moc.erafhsifpotllih@ofni
State: North Carolina
Zip Code: 28112


Reviews
High class operation with a local vibe. Great menu, breakfast, lunch and seafood buffets! Friendly staff and personalized service. Popular with catering, too. You can pretty much get whatever you want here.
9 years ago (05-10-2017)
Went to the restaurant which I am a frequent visitor I ordered the Prime Rib asked for medium and came out rear and asked for a fresh new piece and what do I get the same piece cut in the middle over cooked. The owners son “Angelo” was lecturing me about how beef is cut versus just apologizing and making excuses for his staff instead of just being courteous instead my anger and frustration I was told “ I was being ridiculous”Enough to see where I can tell that I was being talked about and his staff looking at me but of course this is a family business not about keeping a customer happy and I could not eat dinner with my wife, by that time I did not want to eat or wait who wants to go to dinner and eat alone. Trust me I won’t be back. Also, my wife went to the restroom and the staff were using the restroom with the door open and they did not wash there hands. “Beware” your food might  be contaminated from dirty hands. On that note you lost another customer and I am sure my review won’t help either. I use Yelp all the time after being a long time customer I am know a lost customer. Awful customer service lack of professionalism Angelo is more interested in planning his wedding and honeymoon then running a business and treat a customer appropriately. When you have so many choices of restaurant they should appreciate the repeat customers instead they mistreat customers People REVIEW YELP I am not the only one that complains. Save your money or go to another restaurant. You will be appreciated more with service and food. Oh by the way to the sister I am sure you will write a rebuttal to try to put the blame on the customer or justify the actions of your brother Angelo. Own up to his actions people will appreciate honesty not excuses. 10/3/2017 IT DOES NOT SURPRISE ME THAT YOU RESPONDED WITH INCONSISTENCY AS TO THE ACTUAL FACTS GOOGLE REVIEW IS FOR THE CONSUMERS TO READ REVIEWS ABOUT YOUR RESTAURANT. POSTING A RESPONSE ON EVERY REVIEW AND TRYING TO SAVE FACE YOU SHOULD OWN UP TO YOUR MISTAKES AND WORK ON CORRECTING IT AND NOT MAKING JUSTIFICATIONS FOR ANGELO RUDENESS. I AM GLAD YOUR STAFF LIKES TO EVES DROP ON MY WIFE AND MY CONVERSATION YOUR FACTS ARE THAT MY WIFE NEVER MADE THOSE STATEMENTS SO WHAT YOUR SAYING IS THAT I GO OUT TO EAT AND YOUR STAFF WILL BE LISTENING TO PRIVATE AND PERSONAL CONVERSATION AND MY WIFE NEVER SAID I WAS BEING UNREASONABLE ANGELO THE OWNER'S SON STATED THAT I WAS BEING UNREASONABLE IF YOU MAKE STATE FACTS BE ACCURATE STAY AWAY FROM THIS ESTABLISHMENT A WASTE OF MONEY YOU WILL BE MISTREATED
9 years ago (03-10-2017)
Our family celebrated my son's after rehearsal dinner at Hilltop. Dee Dee was great to work with planning the dinner. Everyone loved their food and the setup was just as promised. The staff provided great service for the dinner. I would recommend Hilltop for a special dinner or family celebration.
9 years ago (15-08-2017)
Unfortunately food quality has been suffering gradually over the last year or so. Service is usually very good. Used to be the best restaurant in town and still the more upscale than most, but it seems they are starting to take shortcuts in food prep and buying lower quality raw ingredients and charging higher quality prices. Sometimes the food is very salty other times tasteless. Consistency has been an issue for me and my family, it's hit or miss. Please don't get me wrong the people are great and we still stop in every now and then to see if they've shown improvement, but we don't go every Friday night like we used to or breakfast every morning anymore. This review was made in the hope that Spiro or his management team may read it and try to get more feed back from their long time customers. We used to spend an average of about $200 a week here. Give the people what they want and they will come.
9 years ago (11-07-2017)
Best steak around. Go at least once a month. Oyster bar is great atmosphere. Love the staff here. If you are close it's worth the time to stop.
9 years ago (19-08-2017)
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