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Hilton Boston Downtown/Faneuil Hall

  1. Downtown
  2. Bostonia City Hall

Reviews, get directions and contact details for Hilton Boston Downtown/Faneuil Hall

About

Hilton Boston Downtown/Faneuil Hall is conveniently located steps away from Faneuil Hall Marketplace in downtown Boston's Financial District.

Story

Located just steps from Faneuil Hall Marketplace in downtown Boston's Financial District, Hilton Boston Downtown/Faneuil Hall is where comfort meets convenience. Providing modern comforts in a historic 1920's Art Deco skyscraper, our spacious guest rooms offer high ceilings and thoughtful amenities.


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Address: 89 Broad St, Boston, MA 02110, USA
Phone: (617) 556-0006
State: Massachusetts
Zip Code: 02110


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Reviews
I know all hotels in downtown Boston are expensive. This one is also expensive. But it also had tiny rooms. The king size bed took up the majority of the room. There was only room for one bedside table. We had to stack our two pieces of luggage so we had room to walk. Staff was blah. Valet was friendly but pretty dumb. It also took 25 minutes the two times we needed our car.
8 years ago (20-11-2017)
Greeted by the nicest parking assistant. Check in was easy. Room was very spacious and clean. Bathroom slightly outdated and not stocked well with towels. Concierge took too long with baggage assistance. Overall pleased but heavy on the wallet
8 years ago (18-10-2017)
Hotel itself was about good to average. Low review due to snooty staff. I asked for toothpaste and the lady rolled her eyes and the man at the desk told me he would send it up. His tone did not make me feel very confidnet that would actually happen. And it didn't! Never heard from anyone. Also, $5 for a cup of regular coffee? Do me a favor! At least make a latte for that price.
8 years ago (15-12-2017)
Bad impression since the first day, my friend dropped us off at the hotel. Valet guys were very rude. As soon as we arrived, we tried to unload our bags. Instead of offering help, they kept asking if we have a valet and if not we can't park just for unload. I told the first guy that we needed to get the bags and check in. He didn't seem getting it, then second guy and then the third guy. No communication whatsoever. Only good thing about this place was Friendly front desk service.
8 years ago (16-12-2017)
We had a great visit. We were moving our son in at BU, so we were there about 4 days over Labor Day weekend. We had multiple special requests and the bell captain, valets, maids, etc., were always superb. I can't say enough about how much easier that they made our hectic lives. They disposed of numerous cardboard boxes/trash for us, they made sure the car was kept easily available when needed, etc. Basically, whatever we needed was taken care of. Of course, the room, dining, and everything else was top-notch. We checked in in by phone, so we never dealt with the front desk, except to change money but they were great, too. We highly recommend Hilton.
8 years ago (21-10-2017)
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