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Reviews, get directions and contact details for Hilton New Orleans Riverside

About

Located on the banks of the Mississippi our full–service New Orleans hotel is adjacent to Convention Center, Riverwalk, & short walk to the French Quarter

Story

We're based at Canal and Poydras Streets, across the street from Harrah's Casino, and connected to the Outlet Collection at the Riverwalk shopping mall which guests can pass through to go straight to the Convention Center. We're also close to the Cruise Terminal, for easy access on your next cruise.

Select from a variety of guest rooms, many of which have amazing views of downtown New Orleans or the Mississippi River.

Address: 2 Poydras St, New Orleans, LA 70130, USA
Phone: (504) 561-0500
State: Louisiana
Zip Code: 70130


Reviews
This was our first time in New Orleans attending a conference and we decided on the Hilton based on the list of reviews. We wanted a location that was convenient to the convention center, French Quarters, tourist sites and street cars - this location was perfect. We walked to the convention center in about 10 minutes outside via the street or if you want to stay inside to avoid the heat/rain you can take a longer walk through the adjacent River walk shopping mall. We walked to French Quarters on our first day. During the other days, we took the Street Cars to the WWII Museum, up canal street and to the Garden District. It was fun to take the Street Car on Canal Street all the way to the end and then back again. This gave us a good picture of the city and local people. All of the street car stations are walking distance from the Hilton. The waterfront streetcar is located next to the Hilton front entrance. The bathroom seemed small for an upscale hotel but our room was very nice on the 22nd floor with a wonderful view of the city. King size bed was comfortable and the towels were fluffy soft. New Orleans is a hot/humid city and we were able to keep our room cool and even cold at times. The Concierge at the Hilton was very helpful with ideas for restaurants and points of interest. They recommended Muriel's at Jackson Square on or first night and the food was very delicious- it was an excellent way to start our stay in New Orleans.
9 years ago (05-10-2017)
Nice place but expect to pay a lot of high fees for basically anything. They know you're staying in a high priced hotel and they want that money too. Not just in the hotel but everywhere in this particular area. All the store and restaurants will charge you more for standard items & food, and they can because everywhere that sell anything at standard value will be farther than most want to walk or take a cab for. Oh right, be sure to check the items you buy especially beer, they leave it on the shelf longer than anyone knows. Also a tip, be polite when explaining anything wrong no matter how upset they get, they will fold before you do.
9 years ago (14-09-2017)
Very nice hotel. Staff very friendly and accommodating. The only thing that I didn't like was that the rooms are kinda small, and the bathroom is extremely tiny. We also experienced a pest problem which consisted of roaches in the lounge area near Starbucks. To the point where they were crawling all over the place and one ended up crawling on one of my friends. I tried to ignore it but I also found one in my room as well. When we went to management about our concerns they were very accommodating and helpful to make sure we were taking care of. Other than that issue we had a great time at this hotel the food was great but after seeing the Roaches it kinda made me wonder if the cleanliness of the kitchen was up to power :(. We're just praying we didn't take any home.
9 years ago (26-09-2017)
The Riverside Hilton is a decent hotel. It's pretty big and the rooms are about average. There are nice views as well if you stay in the right rooms. The location is very good as it's close to Bourbon Street and a lot of other things.
9 years ago (21-09-2017)
Good location although you won't think so when you first arrive. It looks secluded bit it is actually minutes from the French Quarters and Bourbon Street. Also attached to a nice outlet mall and near great restaurants. Hotel is nice but typical. Nothing extravagant. No complaints though.
9 years ago (20-07-2017)
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