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Reviews, get directions and contact details for Hilton Palacio Del Rio

Hilton Palacio Del Rio

About

The Hilton Palacio del Rio in San Antonio, Texas, is a hotel perfectly located on the River Walk, across the street from the Henry B. Gonzalez Convention Center and only two blocks from the Alamo and Hemisfair Park.

Story

The Hilton Palacio del Rio in San Antonio, Texas, is a hotel perfectly located on the River Walk, across the street from the Henry B. Gonzalez Convention Center and only two blocks from the Alamo and Hemisfair Park.

Address: 200 S Alamo St, San Antonio, TX 78205, USA
Phone: (210) 222-1400
State: Texas
Zip Code: 78205


Reviews
Guest service was awesome. The check in process was smooth and the staff super helpful. The elevator is a dream. No buttons to push...all controlled from a keypad outside. All the rooms have balconies which is pretty great and the bathroom massive especially for ladies with lot of products. Great hotel and close to the Alamo. Will stay here again for sure.
9 years ago (19-10-2017)
The staff here made our Father's Day stay the most amazing experience. The River Walk view was fantastic though I would request a lower floor next time so that we could be closer to the action. We heard music playing from the amphitheater which was a sweet treat. Upon exiting the street level of the hotel we were steps from McDonald's which was a nice option for cash strapped folks with a brood of kids to feed. We could not eat every meal on the River Walk since it would have been a financial drain. The room was beautiful, clean, and spacious, who could ask for more.
9 years ago (23-09-2017)
The parking situation was horrible. However they made up with great customer service after the incident. The room itself is nice. Not as big as some other Hilton property but good for a business trip. The restaurant is nice. Great breakfast (not included).
9 years ago (12-09-2017)
Tastefully appointed room. Friendly and helpful staff. The River's Edge restaurant has an excellent buffet breakfast. Very clean and well maintained. Right on the River Walk and easy walking distance to the convention center.
9 years ago (24-09-2017)
The entire experience has been what you expect. From the Valet to the room, everyone was friendly and gracious. I may have had a unique experience, but every employee we encountered said, Welcome to our Hotel. The room is awesome, the views are great. I have no complaints.
9 years ago (09-09-2017)
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