Holden Car Wash

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Address: 140 Reservoir St, Holden, MA 01520, USA

Phone: (508) 829-9274

Website

State: Massachusetts

Zip Code: 01520

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Reviews

We buy the 5 car wash book to get one free.  Many levels of service are available.  They hand spray first really well.  Automatic sprayers always include underbody wash.  Drive entrance up on hill just before Big Y in Holden on left driving West out of town. This is not a touchless wash. The soft pads with lots of water conform to your car shape setting then powerful dryers to finish.

 8 years ago (14-01-2018)

I was very loyal to this car wash until recently. I no longer use Holden Car Wash. I suggest that anyone that has a newer vehicle that they care about, take their business elsewhere for a better quality wash.

Up until this past spring, I was happy with the service here. My only complaint being that sometimes I would exit the car wash and my rear windshield wiper blade was unhooked, and I had to park my wet car and take about a minute to fix it.

This spring, one of the employees hit the rear windshield/window washer fluid nozzle with the big brush they use to soap up the car. This caused the plastic part to pop out of its hole. The loud pop that I heard from inside the vehicle was enough to piss me off, not knowing what happened. I will admit that one of the attendants appeared to try to fix it, but didn't pop it back into place. I popped the plastic piece back into place after going through the car wash. Irritated that there was now water and soap inside the back hatch body panel. I notified the attendants working there, they didn't seem to care. 

I believe in second chances. People make mistakes. 

A month later, after using the car wash several timers without a problem, the same thing happened. This time, none of the attendants attempted to correct the problem before my car went through the car wash. I shrugged it off and put the piece back in place. I guess I was in s good mood that day. 

I continued to use the Holden Car Wash on a regular basis, no problems. 

Fast forward to this October. I gave the attendants $2 to split as a tip (between the two of them) on top of the $9 I pay for the car wash. 
Same thing happens with the rear windshield washer fluid nozzle. At this point I am PISSED! I go talk to the employees and ask them to be more careful because this is the third time they did this to my vehicle. I know what it's like to deal with upset customers, so I try not to be too harsh or aggressive. In addition, my car also had a large amount of soap sitting on the roof and the front windshield. They blamed this on the machines. I was not offered a reimbursement or a rewash. A few days later, I heard a small noise from the rear of my vehicle. Maybe a rock hit the bumper? I get home and realize the nozzle that they repeatedly popped out of place, is now missing. Probably popped out on the highway. This means they broke the clip holding it in place so then it popped out while I was driving.

I am very disappointed with some of the staff at this car wash. Second chance and they blew it. I gave them three strikes and now I'm not a customer. All they have to do is be more careful cleaning the cars with the brush. It's not hard.

 8 years ago (20-12-2017)

Good job left some water spots but I'm happy with the results

 8 years ago (29-11-2017)

Great car wash been going for years

 8 years ago (20-10-2017)

I got a good car wash at a good price.

 8 years ago (02-08-2017)

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